[Andy Hogarth]

oh, we're carpet cleaner's not industrial scientists

  Yeah what do you know Doug?? 


I've seen similar marks on commercial entrances where they throw tons of salt down on snow and ice and it gets walked inside

[Neil Williams]

I don't think Doug was advocating putting down neat Hyrdocloric acid, because gloves would be the least of your problems as the carpet and your shoes melt
Use a product that contains an acid that will act like a mild descaler.
Rust Remover is normally ph1 (top end of the scale) but I don't recall that damaging my fingers unlike a neat acid would do.

[Gary Longley]

An advanced solution if a line persists is to use some hydrochloric acid but you must know what you are doing and test to see if the carpet is colour fast first, this is a solution only for those with good chemistry knowledge and practice, gloves etc.

I think when someone writes this then carpet cleaning is getting silly. Clean the carpet as normal, dry it if possible & if it comes back the customer will just have to replace. Putting Hydrochloric acid in a carpet, I've heard it all, really for heavens sake. You could do more damage by using that stuff than anything else and not only to the carpet....  oh, we're carpet cleaner's not industrial scientists!!

A few days ago a thread was running on 'Professional or Trade'

This gives  a pretty good example that the two catagories exist and both are represented on this forum.

Yes, but the point is that customer's still see us as plain old carpet cleaner's and nothing more, whether you're experienced or not.

[peter maybury]

A lot of my customers have used different  carpet cleaners over the years and do not veiw us all the same.
There are alot of people who are experts on things they do not have a bloody clue about.

Peter
www.carpetcleanercardiff.com

[Billy Russell]

There are alot of people who are experts on things they do not have a bloody clue about.

Peter
www.carpetcleanercardiff.com

Yeah, i hear your one of them!