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Poll

Do you leave a SAE for payment if customer not at home

Yes
30.3%
20 (30.3%)
Yes with a stamp on too
21.2%
14 (21.2%)
No
48.5%
32 (48.5%)

Total Members Voted: 53

shina

  • Posts: 249
Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #20 on: January 02, 2012, 05:44:41 pm »
How else would you get paid?

I have always done this and I never have to wait for money and I dont collect on an evening, what a waste of time that would be. Spend that time with the family.

Those who dont pay by post I either get on the day of the clean if they are in or they do it bacs, Simple.

The only changes I will make this year is that I will no longer put a stamp on it. If they question that then I will make the point that my prices have been the same for years so if I provide them with a stamp the price will be increased. It wont work on them all but hopefully on most.

What about cash customers, surely you dont get them to send cash through the post?

Of course not!
Payment by cash or cheque if in at time of clean.
If not in, leave unstamped addressed envelope for payment to be sent within 7 days.
You can also offer on line direct to bank payment details.
You will be surprised at how many didn't realise they dont have to pay with cash. :)

Thankyou, answered for me.

dazmond

  • Posts: 24440
Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #21 on: January 02, 2012, 10:42:22 pm »
cash/cheque on day of clean or collecting end of the week on compact work.some sae left on bigger stand alones and a few commercial.i always leave an envelope/calling card or invoice and a 1st class stamp.

a few pay online via BACS as well.works just fine for me.


regards


dazmond
price higher/work harder!

Carl2009

  • Posts: 806
Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #22 on: January 03, 2012, 10:06:27 am »
I leave an SAE with a 2nd class stamp on it. I'm always owed money at the end of the month but it would be interesting to know if it would be more if I didn't leave an sae. I think it would be - how could it not?

I feel i'm in the customer satisfaction business, rather than window cleaning. I noted that people hate it if I clean when it's raining anything more than light drizzle, and I don't like it if it's pouring (plus I feel a numpty) so I don't bother - I make the tie up at a weekend (but haven't taken a 2 week summer break yet...). Ditto with the sae - it removes a barrier to payment (I offer PayPal and BACS as well as cash too). I'm not the cheapest but my gross margin is healthy. It's worked well for me and i'll continue doing it. I spent £224 in 2010/11 and £108 so far in 2011/12 on postage for the sae's (but had 6 weeks off this year due to broken thumb). I'd say half pay cash on the day, half via post/PayPal.

sean84

Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #23 on: January 03, 2012, 10:25:53 am »
I leave an SAE with a 2nd class stamp on it. I'm always owed money at the end of the month but it would be interesting to know if it would be more if I didn't leave an sae. I think it would be - how could it not?

I feel i'm in the customer satisfaction business, rather than window cleaning. I noted that people hate it if I clean when it's raining anything more than light drizzle, and I don't like it if it's pouring (plus I feel a numpty) so I don't bother - I make the tie up at a weekend (but haven't taken a 2 week summer break yet...). Ditto with the sae - it removes a barrier to payment (I offer PayPal and BACS as well as cash too). I'm not the cheapest but my gross margin is healthy. It's worked well for me and i'll continue doing it. I spent £224 in 2010/11 and £108 so far in 2011/12 on postage for the sae's (but had 6 weeks off this year due to broken thumb). I'd say half pay cash on the day, half via post/PayPal.

Thats a lot of $$ on stamps!
Do you buy them in bulk?

Paul Coleman

Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #24 on: January 03, 2012, 10:58:05 am »
No envelope.  No stamp.
Just a bill with the payment options.
No collecting either.

SB Cleaning

  • Posts: 4336
Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #25 on: January 03, 2012, 11:10:59 am »
Cash or cheque on the door if not in i leave sae with no stamp they send cheque or pay by bacs, i used to leave a stamp but it gets to expensive when you grow, only collecting i do is for well overdue payments which i don't get too many :)

dazmond

  • Posts: 24440
Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #26 on: January 03, 2012, 12:09:53 pm »
i find the post office dont stamp the stamps a lot of the time so i just steam them off and use again by reglueing them to new envelope!! ;) ;D ;D ;Dworks fine and helps keep costs down.
price higher/work harder!

sean84

Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #27 on: January 03, 2012, 01:29:12 pm »
Cash or cheque on the door if not in i leave sae with no stamp they send cheque or pay by bacs, i used to leave a stamp but it gets to expensive when you grow, only collecting i do is for well overdue payments which i don't get too many :)

Do you leave your bank account details on the slip with date cleaned etc.

Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #28 on: January 03, 2012, 02:13:33 pm »
if they arent in i leave an envelope with a slip. it tells them ive done the windows so in case they dont notice. a lot of times they pay double next clean . so far ive been lucky where i dont get any non payers  :)

same here.  we get steady trickle of cheques coming thru. once u build up a cash flow buffer its fine normally.

SB Cleaning

  • Posts: 4336
Re: Poll - Do you leave a SAE for payment if customer not at home?
« Reply #29 on: January 03, 2012, 02:40:09 pm »
Cash or cheque on the door if not in i leave sae with no stamp they send cheque or pay by bacs, i used to leave a stamp but it gets to expensive when you grow, only collecting i do is for well overdue payments which i don't get too many :)

Do you leave your bank account details on the slip with date cleaned etc.
yep