[Ian101]

Nice report and a good effort

Although I would give it a B mainly because you haven't referenced any other peer reviewed material nor have you set a control subject for comparison ... and I would like to have read a little about any sexual problems the subject may have experienced

SEXUAL PROBLEMS .... thats Bob Plumbs area of expertise ... well what with his age and experimenting with various combinations and doses of Viagra and LSD along with some Angel Dust for good measure  

[Ian101]

Top post Ian 

Will you be running other human behavioural studies for us on said customers 

Possibly we should organise a list of subjects worth testing out.

Yes the following is a work in progress - watch this space

Exposing the lie without exposing the man or in our parl'e how to spot the lying cheating bstards



all suggestions for experimentation subjects will be considered

[CLEANCARE WC]

Top post Ian 

Will you be running other human behavioural studies for us on said customers 

Possibly we should organise a list of subjects worth testing out.

Yes the following is a work in progress - watch this space

Exposing the lie without exposing the man or in our parl'e how to spot the lying cheating bstards



all suggestions for experimentation subjects will be considered

EWAN/ALEX

[pristine window cl]

crikey 20 quid and u have to go back,thats 5 quid then?

[bobplum]

Nice report and a good effort

Although I would give it a B mainly because you haven't referenced any other peer reviewed material nor have you set a control subject for comparison ... and I would like to have read a little about any sexual problems the subject may have experienced

SEXUAL PROBLEMS .... thats Bob Plumbs area of expertise ... well what with his age and experimenting with various combinations and doses of Viagra and LSD along with some Angel Dust for good measure  

thats why i have rang you for the last three mornings .......to hear your sexy voice while you hold your slx 25

[DeLuce]

That's a quality post Ian, well written and gave me a chuckle. The reliable M. O. of a Messer   

[Paul Coleman]

    that made me chuckle "life cycle"   . 

Actually, I've just coined a new word for this.

Add "messermorphosis" to your dictionary guys.

You heard it here first 

[S]

Messer, is that another word for cussy being skint, and coming up with any excuse, apart from the truth?

[CLEANCARE WC]

Messer, is that another word for cussy being skint, and coming up with any excuse, apart from the truth?

Yes changing frequency,hiding behind curtains,not sending payment and generally not sticking to your agreement.

[Scoop]

Very good post Ian. Maybe you've missed your true vocation?

I'm still wrestling with 'Good custy turned bad' syndrome. The one's that are brilliant until suddenly ... they're rubbish. Had one who paid me on the nail for 18 months no problem. Then all of a sudden he's not in (even though his car's there), wife's got no money, 18 year old daughter knows nothing about it, curtains twitching but nobody in all in the space of 3 knocks over 3 months.

I phoned him on Tuesday and everything was fine. See you tomorrow etc. Wednesday I rolled up and he came out of the house. Fantastic. Just getting my gloves on and he went over to his car and ... drove off.

Merry Christmas to you too, you *******. Why do people do that? Made me feel like a small piece of dirt.

[sandy]

what about an experiment about working in the rain could they be persuded to want you to clean there windows in the rain and also give you a good tip     

[sandy]

you could use all bad custys to experiment on

[A & J Owen Window Cleaning]

Very good post Ian. Maybe you've missed your true vocation?

I'm still wrestling with 'Good custy turned bad' syndrome. The one's that are brilliant until suddenly ... they're rubbish. Had one who paid me on the nail for 18 months no problem. Then all of a sudden he's not in (even though his car's there), wife's got no money, 18 year old daughter knows nothing about it, curtains twitching but nobody in all in the space of 3 knocks over 3 months.

I phoned him on Tuesday and everything was fine. See you tomorrow etc. Wednesday I rolled up and he came out of the house. Fantastic. Just getting my gloves on and he went over to his car and ... drove off.

Merry Christmas to you too, you *******. Why do people do that? Made me feel like a small piece of dirt.

He's clearly skint and doesn't want to admit it to the window cleaner :

[Richard iSparkle]

great post ian!

i;ve made a couple of changes that seem to be sorting out some of the naff custies before we do the 1st clean.  its still early days but by insisting all new custies go on standing orders from day one, AND by charging them double for the first clean...

telling them about standing orders means some people say...  but what if i dont have a clean one month, or i only want it for 6 months so no point in setting up a standing order etc etc.  it also means that some custies who may be bad payers if left to them to post us a cheque, never become bad payers because they pay us automatically.

charging double sorts the problem of people who aren't that fussed in having a great WC.  if they are thinking of having us long term they dont mind a more expensive start, and if they arent thinking LT they decline.  also another benefit of charging double for the first clean is you can say the the people who cancel for holidays or winter that they'll need another first clean when they come back, which is a disincentive for them to cancel.  finally if they do cancel after the first clean at least you ve got some money for all that work you put in.

just my thoughts... 

[bobplum]

great post ian!

i;ve made a couple of changes that seem to be sorting out some of the naff custies before we do the 1st clean.  its still early days but by insisting all new custies go on standing orders from day one, AND by charging them double for the first clean...

telling them about standing orders means some people say...  but what if i dont have a clean one month, or i only want it for 6 months so no point in setting up a standing order etc etc.  it also means that some custies who may be bad payers if left to them to post us a cheque, never become bad payers because they pay us automatically.

charging double sorts the problem of people who aren't that fussed in having a great WC.  if they are thinking of
having us long term they dont mind a more expensive start, and if they arent thinking LT they decline.  also another benefit of charging double for the first clean is you can say the the people who cancel for holidays or winter that they'll need another first clean when they come back, which is a disincentive for them to cancel.  finally if they do cancel after the first clean at least you ve got some money for all that work you put in.

just my thoughts... 

do you take cash for the first clean and then the second clean is paid by standing order

[Richard iSparkle]

no bob, we insist that the standing order is filled in and returned before any work done, so in practice they'll normally fill it in when i give them the quote and they want to go ahead.  all you need to do is put on your standing order...  "an immediate payment of £22 followed by £11 to be taken on 25th of each month thereafter"

[GB Window Cleaning]

great post ian!

i;ve made a couple of changes that seem to be sorting out some of the naff custies before we do the 1st clean.  its still early days but by insisting all new custies go on standing orders from day one, AND by charging them double for the first clean...

telling them about standing orders means some people say...  but what if i dont have a clean one month, or i only want it for 6 months so no point in setting up a standing order etc etc.  it also means that some custies who may be bad payers if left to them to post us a cheque, never become bad payers because they pay us automatically.

charging double sorts the problem of people who aren't that fussed in having a great WC.  if they are thinking of having us long term they dont mind a more expensive start, and if they arent thinking LT they decline.  also another benefit of charging double for the first clean is you can say the the people who cancel for holidays or winter that they'll need another first clean when they come back, which is a disincentive for them to cancel.  finally if they do cancel after the first clean at least you ve got some money for all that work you put in.

just my thoughts... 

good ideas there mate! all true i agree with you

[Richard iSparkle]

great post ian!

i;ve made a couple of changes that seem to be sorting out some of the naff custies before we do the 1st clean.  its still early days but by insisting all new custies go on standing orders from day one, AND by charging them double for the first clean...

telling them about standing orders means some people say...  but what if i dont have a clean one month, or i only want it for 6 months so no point in setting up a standing order etc etc.  it also means that some custies who may be bad payers if left to them to post us a cheque, never become bad payers because they pay us automatically.

charging double sorts the problem of people who aren't that fussed in having a great WC.  if they are thinking of having us long term they dont mind a more expensive start, and if they arent thinking LT they decline.  also another benefit of charging double for the first clean is you can say the the people who cancel for holidays or winter that they'll need another first clean when they come back, which is a disincentive for them to cancel.  finally if they do cancel after the first clean at least you ve got some money for all that work you put in.

just my thoughts... 

good ideas there mate! all true i agree with you

  cheers!

[Ian101]

great post ian!

i;ve made a couple of changes that seem to be sorting out some of the naff custies before we do the 1st clean.  its still early days but by insisting all new custies go on standing orders from day one, AND by charging them double for the first clean...

telling them about standing orders means some people say...  but what if i dont have a clean one month, or i only want it for 6 months so no point in setting up a standing order etc etc.  it also means that some custies who may be bad payers if left to them to post us a cheque, never become bad payers because they pay us automatically.

charging double sorts the problem of people who aren't that fussed in having a great WC.  if they are thinking of having us long term they dont mind a more expensive start, and if they arent thinking LT they decline.  also another benefit of charging double for the first clean is you can say the the people who cancel for holidays or winter that they'll need another first clean when they come back, which is a disincentive for them to cancel.  finally if they do cancel after the first clean at least you ve got some money for all that work you put in.

just my thoughts... 

Hi Richard .... great info... maybe a daft question but where do you get the standing order forms from ... guessing its the bank ?

oh BTW if u get bored of your Huntinton work give me a shout