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Ian101

  • Posts: 7889
wish they make their mind up
« on: November 16, 2011, 07:01:04 am »
got 2 houses opposite each other

mrs jones has been monthly for ages then take mrs smith on as a new customer and put her on bimonthly

a few months later mrs smith sees me cleaning mrs jones and says why not doing hers - cos your bimonthly i tells her - says make mine monthly from now on says mrs smith  same as her across the road - no problem i says

so ...... their yesterday and mrs jones decides to go bimonthly during the winter  ::)




Scoop

  • Posts: 262
Re: wish they make their mind up
« Reply #1 on: November 16, 2011, 09:26:06 am »
Must be that time of the month  ;D
Don't wish it were easier. Wish that you were better - Jim Rohn

NJWindowCleaning

  • Posts: 521
Re: wish they make their mind up
« Reply #2 on: November 16, 2011, 08:24:02 pm »
Sods law but the one did say do it monthly  ;D ;D or is the other one trying to get out of give  you a christmas tip  ;D ;D

SPE

Re: wish they make their mind up
« Reply #3 on: November 16, 2011, 09:36:18 pm »
stick em both on 6 weeks and be done with it  ;)

G Griffin

  • Posts: 40745
Re: wish they make their mind up
« Reply #4 on: November 16, 2011, 10:17:50 pm »
Keeping up with the Joneses?
⭐⭐⭐⭐⭐⭐

Crystal-clear

  • Posts: 3029
Re: wish they make their mind up
« Reply #5 on: November 16, 2011, 11:09:20 pm »
dont you hate that scared look i got a look of terror , NO no NO NOT TODAY please NOT TODAY

lol the face was like pale this is like the 5th clean!

told her its half a clean next time if you skip again its 3x the clean so you aint really saving unless you cancel lol

(oh its all bi monthly for me i never price monthly anymore)

if i were u i would talk them out of monthly and put them both on bi windows dont need cleaning so often all u need to say and they save a fortune over the year its better for you too , u get less not this time

Pope vader

  • Posts: 1944
Re: wish they make their mind up
« Reply #6 on: November 16, 2011, 11:20:11 pm »
but dont you then need double the custy  clear

Crystal-clear

  • Posts: 3029
Re: wish they make their mind up
« Reply #7 on: November 19, 2011, 01:46:01 pm »
but dont you then need double the custy  clear

thats right takes much longer to establish,

but end of the day , your cancellation and messser rate is much lower , you can also enjoy a higher hourly rate as customers in most cases are happy to pay you little extra as its only 6x a year.

i feel the strength of a bi monthly is greater then a monthly , customers are normally more serious too,

as you have double the customers you will also expand easier a 5 cancellation here and there means nothing,you are covering alot of different houses with add on requests , and recommendations

it does take time to build up but
its just better for you in the longer run,