[Bob Robertson]

Hi

I have just done my first 4 surveys and got all the jobs ( well chuffed ). The first 3 were straight forward but the 4th i was the highest quote,after giving her the price she said she would think about it. I then showed her my NCCA training certificate and insurance doc, explained what process i would be doing,as she has had her suites and carpets cleaned before(3 seat 2 seat and 1 chair took the guy 45 mins) she was amazed and agreed to the price i quoted. I guess it pays to survey.

Regards


tihson

[Elite (Ben)]

good work,

i have built up a file containing similar stuff, do you use before and after photos?
i recently started photographing everything in site

ben

[Chris Bailey]

tihson

A tip I was given... if you are closing all your sales, you are too cheap...

You want to be aiming at about 85% closure.. apparently!

Always survey.. you'll close more..

Chris

[Bob Robertson]

Hi 

I have taken a couple of photos of a job i done last week so i will probably take more and build up a before and after folder to show cutomers when i survey.

tihson

[neil 47]

I have built up a folder with, letter of thanks,photos before and after,insurance cert,IICRC cert,enhanced disclousoure cert,.
I always vist .
of the few times i havn,t survyed i havent got the job
always go out if you can.


Neil