[StockClean]

One rule and one rule only.

If they owe you for the last clean, and you are due to clean them in the next week, they arnt customers!

We dont allow even one clean to go overdue. 5 Days, payment needs to be in. 7 days later, if still no payment, they are put on hold, and a letter goes out. 30 days late, well they are cancelled, letter goes out threatening civil action and we no longer accept them as future customers.

There are so many willing people to pay ontime, your wasting your time with non payers, and they are taking advantage of you.

[wpclean]

Sounds about average to me, if you are using accounting software you need to take the non paying cancelled customers off the list !

[britishwill]

I am running about 7.5k in debt. And find it a rush to get the money in by the end of the month. Commercial always seem to run late which doesnt help

[richard jagger]

There is a rule of thumb is business circles" any debt over 90 days is lost" If you leave things as long as this you have set a  president its as good as saying I will let you get away with anything.Cash flow has not become a major problem in the window cleaning yet but it will kill a business. We all need a policy within our business haw much debt we will handle E G 1 Invoice 2 Reminder.3 Warning with consequences. Pursue in court and hand over to debt collection.",,2,3,4. will all need letters.

[H2GoKent]

As long as all your debtors are new ones don't worry.
You'll always be owed money.

You have to be very persistant with slow payers sometimes, knock at different times, on the way home from a night out is a good one,   and then as soon as replaced drop them, unless there was a v v good reason for late payment
I'm normally owed about a £1000, but none of it is more than 6 weeks old. With the exception of Rentokil_initial who are always late paying.

funny you say that, they pay 60 days from invoice, and I am surprised you still do them, they are under pressure to use their own window cleaning squads, I do an initial textiles, and they are trying to get me to take a company credit card to avoid using the window cleaning part of the company

The contract I do is on a shopping centre so it works in well with some other shops. They always pay me on 30 days from invoice date, in theory that is, it's usually 45 days.

They had 'IT problems' recently and were later still.
Just a tip if they are late paying send an email and copy it to several people one of them their boss and things seem to happen then.
I live on the coast (Thanet the road to nowhere) so I think it's a bit far for their squads but I'm sure the contract will go in the end. Had it for 6 years so far though.