hi all please advise me on this problem?
i have just taken on a dry carpet cleaning business, and one of its customers have come to surface not happy.
they were called out to clean a glued down burmatex carpet to be dry cleaned, the guy put envirodri sponge down and started to use the host machine as normal, but the sponge refused to pick up. it wont come up with any vacume cleaner at all and the carpet is blue so the sponge is very visible. any ideas of how to even just clean the sponge up?
i havent seen it yet but i am going out to see it on thursday