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Matt Lindus

Re: Domestic pricing
« Reply #20 on: March 11, 2011, 10:50:48 am »
38 pence for a square foot is a fair price.

M.Acorn

  • Posts: 7223
Re: Domestic pricing
« Reply #21 on: March 11, 2011, 11:39:54 am »
There are so many factors in pricing though,eot will always be on the cheap side someone who owns and has paid for decent carpet circa £80 a sq m will think that charging 30p per sq foot is cheap,if you weigh up what it would cost to replace it,and how much use they will get out of it through cleaning,it's a bargain....I have booked a small lounge,of a reg customer,it's white,high wool content,and has quite a few spots and marks on it,prob about 16x 14 charging them £100 plus another £150 for the sofa.
They have a carpet in their dining room,that was hand knotted in India ,I have never seen a carpet like it it's so thick cost them thousands
What goes around comes around

Paolo

  • Posts: 134
Re: Domestic pricing
« Reply #22 on: March 11, 2011, 12:16:58 pm »
I don't agree Mark.

The cost of the carpet should have nothing to do with it as it has no impact on your costs.

Domestic customers, I charge £3 a Sqm.

Commercial £1.50 to £2.00 a Sqm.

I have no minimum charge as I want the work and who knows what they will want done next time they use you or who they  recommend you to.

Simon Moat

  • Posts: 167
Re: Domestic pricing
« Reply #23 on: March 11, 2011, 02:08:24 pm »
Paolo's spot on, in an earlier post of mine I stated that minimum price is a nonsense (in my opinion), I once cleaned two very small rugs for £16, probably after everything made less than £5 profit, however the client got back in touch with me to quote for an office at her place of work, £550.00, this in turn lead to the contract for all the companies offices, over 10k per annum.

I welcome the small jobs just as equally as the big ones, if theres space in the diary fill it, we're now taking bookings well into April so it works for us, but as they say 'one mans food is another mans poison'.

Helen

Re: Domestic pricing
« Reply #24 on: March 11, 2011, 02:53:02 pm »
Paolo's spot on, in an earlier post of mine I stated that minimum price is a nonsense (in my opinion), I once cleaned two very small rugs for £16, probably after everything made less than £5 profit, however the client got back in touch with me to quote for an office at her place of work, £550.00, this in turn lead to the contract for all the companies offices, over 10k per annum.

That's great and I'm glad it happened for you....but it doesn't happen every time and is much in the minority


I welcome the small jobs just as equally as the big ones, if theres space in the diary fill it, we're now taking bookings well into April so it works for us, but as they say 'one mans food is another mans poison'.

You say that in your opinion minimum price is nonsense.... so on your website you advertise prices from............surely that is your minimum price then?

We welcome all jobs, but the smaller ones we schedule in to suit us so that we can keep profit levels up :)

james roffey

Re: Domestic pricing
« Reply #25 on: March 11, 2011, 04:15:45 pm »
Minimum price is a total nonsence, do a good job, work every day and build your business, i'd rather take a £20 job (and still make a profit) than that job go to a competitor, phonew rings, secure the job, business leads to business.

How can you run a succesful business doing a job for £20 ??? it takes me 30 minutes to set up and put away let alone actually do the job, and you want to do a good job as well !

To me that means vacuuming, spot and stain removal, prespray, agitate with my Envirodri and extract possibly move furniture, pay for wear and tear on equipment,chemicals, marketing, insurance, diesel etc etc  all for £20, i understand about building up customers but those customers will always expect to pay theses minimum prices, sorry but i would rather have one customer pay me £200 than two pay me £100 even if that meant less customers.
 

Paolo

  • Posts: 134
Re: Domestic pricing
« Reply #26 on: March 11, 2011, 04:48:07 pm »
Minimum price is a total nonsence, do a good job, work every day and build your business, i'd rather take a £20 job (and still make a profit) than that job go to a competitor, phonew rings, secure the job, business leads to business.

How can you run a succesful business doing a job for £20 ??? it takes me 30 minutes to set up and put away let alone actually do the job, and you want to do a good job as well !

To me that means vacuuming, spot and stain removal, prespray, agitate with my Envirodri and extract possibly move furniture, pay for wear and tear on equipment,chemicals, marketing, insurance, diesel etc etc  all for £20, i understand about building up customers but those customers will always expect to pay theses minimum prices, sorry but i would rather have one customer pay me £200 than two pay me £100 even if that meant less customers.
 

James,

I think you're missing the point I am trying to make.

If the customer only has a job that is £30, I am not going to say no because I have a minimum charge in place. My price would allow for all my Xs and I still make a profit. I am not discounting or doing it cheap for them.


james roffey

Re: Domestic pricing
« Reply #27 on: March 11, 2011, 05:02:55 pm »
I did a job for £20, last year a customer had urinated on a carpet while sleepwalking   :-[
 he insisted that he did not have the money to have the whole room cleaned. but wanted the smell gone, i suggested prochem urine neutraliser which you just leave on the carpet i went in sprayed it and was out again in 15 minutes, i did not see that as a problem.
But if i unload my machine and set up even if its a flight of stairs then i charge a min amount
of £50 i do not see that as unreasonable.

JandS

  • Posts: 4327
Re: Domestic pricing
« Reply #28 on: March 11, 2011, 05:52:18 pm »
How did you access his website Helen.
When I click on the link in his profile it
brings up his profile again.

John
Impossible done straight away, miracles can take a little longer.

Mr Dvae

  • Posts: 445
Re: Domestic pricing
« Reply #29 on: March 11, 2011, 08:09:17 pm »
pricing is all about building value, if you quote low you have nowhere to go, build value quote high offer a discount at the last minute (but only if you have to) then the customer thinks they're getting a bargain.
People buy bargains. which would you prefer? £2 worth of carpet cleaning or £3.50 worth of cleaning for £2

Helen

Re: Domestic pricing
« Reply #30 on: March 11, 2011, 08:10:26 pm »
How did you access his website Helen.
When I click on the link in his profile it
brings up his profile again.

John
There is a space in Simon's website address on his profile page, which stops the link going through, I just typed in a dream clean yorkshire on a google search.

M.Acorn

  • Posts: 7223
Re: Domestic pricing
« Reply #31 on: March 11, 2011, 08:12:45 pm »
It's also about knowing your worth what you charge,I feel confident in my results now,and always pre qualify customer if I know there will be issues,and yes I do knock a bit off,for the big ones
What goes around comes around

Simon Gerrard

  • Posts: 4405
Re: Domestic pricing
« Reply #32 on: March 11, 2011, 08:47:12 pm »
Pricing is about finding more people that say 'yes,' than say 'no!'
Simon

Ian Gourlay

  • Posts: 5746
Re: Domestic pricing
« Reply #33 on: March 11, 2011, 11:42:56 pm »
OK my minimum price is its FREE!!!

Simon Gerrard

  • Posts: 4405
Re: Domestic pricing
« Reply #34 on: March 12, 2011, 08:10:33 am »
That's one way of making sure you're always busy. ;D ;D ;D

Simon