Im currently talking to trading standards about what can be enforced in the Uk regarding window cleaning licences.The reason im arguing for them is that ive had a wc on one of my monthly rounds telling 3-4 of my customers i have taken off him that hes had a word with me and that im not cleaning their houses anymore. The truth is i havent heard from him and theres no way i would agree to give him back customers he had neglected. They dont want him back becuase now they know hes untrustworthy and a liar. He cleaned there houses 2 days before i came round to do the round so they have paid him and me this week.Through talking to customers i have got a description and have informed the police, trading standards and HMRC just incase he isnt registered as self employed. A few people have told me he looks rough and he looks like an undesirable. I really cant wait to meet him.With UK licencing like scotlands but on a more regional basis or even a premium for a full UK licence is the answer to clear the industry of illegal trading. I pay my tax, NI and business insurance and i am responsible for employees but anyone can get a ladder and give stupid prices to top up their wages or benifits and try to illegally take my business and nothing is ever done. They are unlikely to be insured bring down the prices in the area. There are a few window cleaners i know to be on the dole and i will be informing HMRC about them over the next few days.This is something the window cleaning federations should be fighting for on our behalf but that is why i will never join one of them organisations because they never do anything for the good off the industry. If a licence was enforced that would reduce the amount of illegal cleaners and leave more work for honest hard working tax paying businesses it has to be worth a fight. After all general street traders need a licence but why not window cleaners?If there was a licence enforced on window cleaning in the UK would you pay it?Best RegardsDaniel Guest
I reckon the answer is to really take time to build up a really good relationship with your customers. This is one reason I won't abandon the practice of collecting door to door, and that I spend time talking with them. It keeps me in touch with my customers, and safeguards my business.
The taxi trade in London is heavily licenced and regulated and yets there are thousands of illegal minicabs touting in the centre of London every night.Walk round after dark and you get accosted over and over by (usually) foreigners with old cars and no insurance saying "You want Taxi?" The Police do nothing.