You look like you keep a tight check on your call figures Simon which many in business are guilty of not doing. I winder howany people just keep paying for adverts year after year without having a clue what income they generate. Your last line is interesting. 75 percent of spend and only 3 percent of turnover. You must have some amazing free advertising out there or do a hell of a lot of repeat work.
Hi Yorky
I so keep a tight check. (Blame Cl***ersMate!)
What free advertising i do get, and the jobs from it, always amaze me but it amounts to something fairly insignificant.
You're right a huge amount of all my work is repeat/referral. Should I do a Clinton and stop advertisingand maintain t/o but save the advertising costs? Well that could be well scary. But as I say, whilst t/o continues to rise there seems little reason to break a winning formula.
My earlier answer about maintaining presence even if not generating new business still seems very pertinent to me.
Rog
Something seems to be working well for me.