[Robert Watson]

Just wanted to say thanks to Paul Pearce and Lewis Scroby at the NCCA for mediating with a wickback problem I had from a radiator leak.
The customer was like a dog with a bone about it. Sorry I hate typing and it’s a long story but anyone with a similar problem is welcome to phone me.

The outcome is, the NCCA found in my favour. If I hadn`t been a member, she would have still been on my case. (she still might be yet, but I don`t care anymore)
Not forgetting John Kelly who helped me focus on the stance I needed to take.
Also Ian Harman and Craig Partridge for a good blether and ideas on how to rectify the problem.

Rab

[Graeme@Access]

Hi Rab,

Glad you came out of it well. She sounds like ma wifey and man can she give it stinking. 1.5 months married and only 1 shoe and 1 hairbrush to the noggen so far.

Happy days

Graeme
PS Gimme a call when you get a mo (maybe sat best) we have a chat

[Robert Watson]

  and she seem so sweet. I`m sure you deserved it.
 I`ll bell ya on Sat. 

[craig partridge]

Hi Rab, anytime mate, that's the trouble with this job these things happen from time to time and they can feel like a great weight around our necks!! Glad you got shot of this one.

[Amethyst]

Any time Rab, always a pleasure to chat over stuff with you. Take it easy buddy.