As we approach another new year I'm sorting out those customers who were a total pain in the arse over the last year ready for my now new year ritual of weeding them out and getting rid of.
only about 7 or 8 this year but no more messing from these and no notification either because they simply dont warrant it.
so to all those I dump I say7 good luck finding a new w/c and I'm sure come may/june there will be a few Don Henley's emerging from their winter hibernation who will clean them for you  

2011 will bring many a challenging customer to all of us but at least I will start the new year without 7 or 8 no longer giving me sorry arsed excuses and that puts a spring into my step already,   in fact I find it very therapeutic and just the thing to start a new year on.
god bless all window cleaners ( even Mongo )   and a happy and prosperous.2011 to you all.
regards,
the BFG      aka  Herman the Gerrman,     aka northern monkey,  aka thieving scouse git,   aka scouse viking   and quite a few more aka's  that some of you know me by but I cant print as I would get banned  ( again  

 )