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Aquakleen Restoration Services

  • Posts: 1083
Vanish (wish it would)!!!
« on: September 13, 2010, 09:35:50 pm »
I did a job today and the guy used so much Vanish on his whiter than white carpet I wanna do something about it!

Sorry Im a bit drunk as im writing this. Been a tough day.

The problem was so bad it resembled the end of this video...

http://www.youtube.com/watch?v=BhHODhTIvgo&ob=av2e

When the hell will somebody stand up and stop this crap? I had to spray his entire carpet with Defoamer (wish Id had a truckmount). Job took 4 hours longer than I planned and Im cream crackered! Recovery tank kept filling up with foam after a few minutes and was driving me nuts!

Lets do something about it NOW! Im already planning a video for my website (obviously I wont be mentioning names) Gonna be subtle about it.

I really hate that $hite!

John

Matt Seymour

  • Posts: 762
Re: Vanish (wish it would)!!!
« Reply #1 on: September 13, 2010, 11:57:44 pm »
I couldn't agree more.

I did a carpet the other day that was full of stains that the customer had smothered in Vanish, 1001 and God knows what and bleached it. Despite my best efforts it still looked c**p.

There is nothing more disheartening than leaving a job and being less than satisfied with the results.

Fortunately, the very next day I managed to get red wine out of a white carpet and left it looking immaculate because the customer had the presence of mind to simply leave a wet towel on it to try and blot it out. I wish all jobs were like that.


garyfindlay

  • Posts: 788
Re: Vanish (wish it would)!!!
« Reply #2 on: September 14, 2010, 09:33:33 am »
I hope you didn`t charge extra for all that extra effort or you`ll be crucified on here ;)

Phillip Mold

  • Posts: 594
Re: Vanish (wish it would)!!!
« Reply #3 on: September 14, 2010, 12:44:10 pm »
Now look what you've done!
Doing the best job in the world as well as I can

Matt Seymour

  • Posts: 762
Re: Vanish (wish it would)!!!
« Reply #4 on: September 14, 2010, 02:02:54 pm »
I hope you didn`t charge extra for all that extra effort or you`ll be crucified on here ;)

As if I would do a thing like that!  ;)

Colin Day

Re: Vanish (wish it would)!!!
« Reply #5 on: September 14, 2010, 02:18:06 pm »
I've had a few jobs lately where the customer has ruined their carpets with the horrid stuff... >:(

Aquakleen Restoration Services

  • Posts: 1083
Re: Vanish (wish it would)!!!
« Reply #6 on: September 14, 2010, 04:15:30 pm »
Nah I didnt charge extra, the time to do that would have been at the start! Ill know for next time tho. We got on really well as Im a really loveable kind of guy so Im sure he'll have me back in a year or two!! The price will have gone up a bit by then I can guarantee it!!

clinton

Re: Vanish (wish it would)!!!
« Reply #7 on: September 14, 2010, 04:20:04 pm »
Had one a while ago to john,its the stopping and starting the set up when you can hear the foam again stuck in the pipes as well..