He also was complaining about the standard of the current people. Iam not supprised as it turns out
cheers
john
You are not surprised,and no really good WC'ing would be, but this is a regular occurence, a less than good business quotes low, the customer goes for it, then complains because the standard is bad

What you want to say is "what did you expect" Trouble is when the good WC'ers get called in and put across a "proper" price, the custie thinks too expensive and forgets all about the bad job done before.

Had one recently,
"i'm not happy with the standard they give"
"here's our price"
Pick up off the floor after mouth to mouth 
"But's that £150.00 more than I'm paying now"
"To get the standard you require blah de blah blah de blah"
"But I want to pay the same as I am now"
Then you'll have to continue with those who do a bad job (wanted to say that, but obvioulsy didn't) so just withdrew our quote and said if they need us in the future, please feel free to contact us.
