Interested In Advertising? | Contact Us Here
Warning!

 

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members

 

Please login or register to post and reply to topics.      

 

Forgot your password? Click here

Bobs Window Cleaning

  • Posts: 1257
Re: a question for those with over 600 custies
« Reply #20 on: July 13, 2010, 06:19:18 pm »
i have been losing a few domestic custies recently , usual reasons , moving , can,t afford it anymore , don,t like the pole etc etc , probably losing on average 5 a week , i am picking up more than i,m losing but i wondered if others with a decent sized round suffer in the same way regards alan
it goes it fits and bursts, sometimes you can lose 20 in a month sometimes you can gain 20 in a month, the more you have the more you can lose and gain the bigger you get the bigger the loss and gain. likewise the less you have the less you will gain and lose (these are examples not true tally)


So only get worried if you always lose, I monitor my losses and also call every loss to see why, moving, dead, money tight are the main reasons, faulty work is min reason.

I would gauge this over three months, if your calling the losses you will find out why quickly, not doing so could lead to major problems.



I hope you haven't lost 20 customers in a month  ???  To lose that many means you have big probs mate. Hope you are over exaggerating :-X
Why oh Why did he spell my name as bod & not bob on my wedding invites.

shammy davis jnr

  • Posts: 543
Re: a question for those with over 600 custies
« Reply #21 on: July 14, 2010, 10:43:44 am »
you will tend to find that you only lose the ones that owe you money to start with in the end you dont want them anyhow  and they are soon replaced with ones that really appriciate you

Sean Dyer

  • Posts: 2947
Re: a question for those with over 600 custies
« Reply #22 on: July 14, 2010, 03:12:30 pm »
yes sean i have a canvasser , and i,ve just been looking at some i,ve lost recently and most are newish custies , the ones who have been with us for over 2 years rarely seem to cancel , its just that i,ve recently started to build another round and its frustrating when you go out and pick up a few new ones only to come home and find that a couple have cancelled , no problem really i,ll just have to revise how long the new round is going to take to build regards alan

that will be it then alan
 canvass has a high cancel rate i find , not always but sometimes, you easily pick up the ones the other cleaners have got rid of!