Am going to look at a job in 3 hrs (and may be doing it there and then).
The client was filling a swiming pool and went off while it was filling....yep, it overflowed and went into the livingroom (not sure how from outside). Anyway the affected area (of just water) is 12 x 12 foot.
No underlay down, just concreate underneath. The carpet is 'old' (from what im aware its bog standard low price lettings carpet)and it's only happened in the last hour.
1) whats best way to go about this (they just want it dry as it rented).
2)what kind of cost would you charge (should i charge my normal rate or more as it 'flooded'.
Cheers in advance

J