[cockney rebel]

......aslo i clean another 80 hoses on that road so no problem ,compact work is the only way

How long does it take you to clean 80 hoses & what do you charge?

[AuRavelling79]

customer wants to miss no problem,better than them sacking you

I disagree.  Imagine it takes 20 minutes to drive to a house I charge £50 a clean, every other month, and my next account from there is a 10 minute drive.  If I arrive at the £50 house, spend 3 to 5 minutes getting ready and a head pops out of a window and says, 'Not this time, mate', I've then got to pack up and drive another ten minutes to my next job.

That's wasted time; over half-an-hour, fuel and wear and tear, and I've earnt nothing.  I'd rather not have customers like that to be honest.

I may not be so ruthless with my smaller compact work, as I am there anyway, depending on the circumstances; but I think I've trained my customers up pretty well, since it must be a few years since I've had a 'not this month, mate'.

I'll probably get one today, now I've said that. 

Naaah! You'll get "not today mate it's snowing!"