I agree completely mate, and i have a lad doing downstairs with me and sometimes its costing me double!! Yesterday i had 3 houses i wanted to do before dinner, and the first house chatted for so long i only got 2 of them done ... It is really frustrating yesterday everyone just wanted to chat i reckon i lost about £50.00 through getting paid whilst they chat about the flippin weather, but its a fine line between being busy, and keeping custies happy, thats why i find it hard to believe people can earn alot in 5-6 hours as the time you lose not working is alot, i think soetimes you must have to do 8 hours to work 6 !!!