
Hi there,
I am also new to this kind of business but I have been searching through the Business Link, ACAS, Chamber of Commerce sites and this forum. These are the best places to find the correct way to deal with employees rights. I think it depends on what type of contract they are employed under. I do know they are entitled to the same rights as full timers nowadays, which from an employers point of view makes it more complicated.
The best way is to incorporate sickness and holidays into your costing and put aside that money in case of times like this.
I read a post some time ago showing an example of how to do this. For example:
1 cleaner @ £6/hr x 58/52 = £6.69 (cost of cleaner with 4wks hols + 2 weeks sick)
£6.69 plus £0.70/hr for product and depreciation cost = £7.39
I also added 12% of £6 = £0.72 for employers national insurance contributions = £8.11
Therefore a cleaner would cost £8.11 per hour and you have covered yourself for sickness and holidays. (I haven't accounted for insurance, training or vehicle costs so you might want to think about that also)
This is why it is important to charge enough in the first place, in order to cover your costs.
You will still have the problem of cover but you could use agency cleaners - or if all else fails rope in a few friends.
The above is not gospel, so I do recommend that you get in touch with the right authorities otherwise it could cost you more than a few lost contracts!!
Hope this is helpful
Lisa
