[Big Al]

Hi

If you have a problem at a site, how do we report it back to the office manager? ie windows left open over night, broken window etc

[martin19842]

hi there

report it to them, through either

your client care system,

or a customer care book

im sorry but this isnt rocket science, this is basic customer care stuff.

regards

martin

[Big Al]

Who is this Martin bloke? I was asking for advise, not some jobs worth telling me I should know!!!! 

[Griffus]

To be fair Martin did give you advice.

Speak to your contact and if that doesn't work escalate.

[Buckethead]

What sort of problem did you have, what time was it, etc.

[martin19842]

hi there

this martin bloke, who is me, is trying to offer constructive advice, i have done so in the past and will continue to do so in the future.

i decide who i reply to and who i will email with advice as well, a lot of people on this board, myself included have been around for a few years, have worked hard, and offer advice and comments when asked.

some questions, are easy and some are a bit more involved,

your question, asked how do we report a problem, the answer quite simply is communication, which in essence is a basic business practice, nothing more nothing less.


as i have said on the bottom of a lot of my posts, this is only my opinion !!


and if you would like to ask any other questions please do.

regards

martin