Not been on here for couple of months have I missed much anyone gone? Packed up etc...
Anyways I thought id come on for a moan I picked up a new customer last month I went back today for second clean and she said - I must point something out to you its very frustrating, go on I say, Her: I have noticed some scratches on my sills and there wasn't any before you started cleaning my windows and I know this because I used to wipe them down, her implying that my brush had scratched her sills front and back, I replied that I dont use the brush to clean the sills and that I wipe them down afterwards with a cloth and I dont see how I could of done it and that I have never had any complaints before? She said well they wern't there before, I asked her what she would like me to do about it and she said she cant see that there is anything that I can do about it, I asked her if she was happy with the job overall and she said yes. I said ok sorry about the sills I will try n be more careful in the future see you next month...
I think the truth of the matter is before I started cleaning them the sills were that dirty that she couldnt see what was underneath the muck and she trying it on!
I wasnt having any of it!
Anyone else had this?