When going to quote i ask what they want a quote for .... house windows, conservatory windows, conservatory roof or fascias ?
Ususally they tell me which they want a quote for or ask for them all seperate. I ALWAYS write down what i quote for each customer as a record for myself incase they think about it and get back to me later. That way i know what i quoted.
Get a diary for just your quotes, write them in and get a leaflet with your contact details on and the quote for each.