Just done 2 jobs today the first job i enquired were she had got my number from ,she said the local free paper, which i advertiser everyweek then i asked for the first time why she choose me over the other c.c who advertiser in the paper her reply was that i was an ncca member which i put in the advert ., so i asked if she knew what ncca stands for , her reply was no, but that it sound more professional, so the second call i asked the same question and the reply was the same as the first i have allways kept a check on where the jobs come from , but untill this morning asked why i was chosen over other carpet cleaners in the area. P.S I AM NOT ON COMMISION FROM THE NCCA