[benny d]

I have just started giving out a 500ml bottle of my Spotting solution to customers, so hopefully they will remember me for next time.
I have had a call from a customer I left a bottle with last week, that he wants another bottle.(Perhaps he druck the last one?!) 

Or possibly he might want to get me back with this pretext and then to try and re-remove a bleach stain that I told him on the day wasnt possible to remove? Not sure, but a possibility.

If he just wants another bottle, what do you think is the going rate for a 500ml bottle of spotter?
Thanks

[derek west]

how much did they cost you?
derek

[benny d]

About £2.50. give or take a few pence.

I wanted to be near the price of Vanish/1000.1 but a bit cheaper at the same size bottle.

[daysdeepclean]

Tell him they're £9.99.... then he'll think you're a really good egg for giving him nearly a tenners worth for nothing

[derek west]

mine cost roughly 95p and i give them away, plus as long as the custy uses me annually they get free top ups, i just (or will be) go round and top the same bottle up when i'm passing.

if non custys want them, there £10 quid each, that way my regs think there getting a bargain and non custys will wish they use me to clean there carpets. thats the theory anyhoo.
derek

[C A Payne]

benny, i use solution spotters as well, i get great feedback from my customers... i pay £1.91 for each bottle (500ml), the solution & my labels... i sell them for £8- each..." i buy them i bulk" charlie  

[benny d]

Thanks for the info guys. 

[Aquakleen Restoration Services]

Yes £9.99 Benny with unlimited lifetime refills as long as they get you back to do work ofcourse!!

[Fraser Thom]

which product do you all use in your spotter bottles?

Fraser

[derek west]

one step concentrate mixed 1 - 6
derek

[R-CLEAN]

what instructions for use do yous have on the back is it short and sweet or a big essay for them to read, am just thinking of what to put on

cheers ralph

[benny d]

I rung the person, and said £ 8.00 for the bottle. I asked why they needed another bottle so soon, as I only did the work for them last week.

They said thay had used it all on a few bleach stains that hadnt come out during the cleaning! (I had told them on the day that they are permenaant, because of all the cr*p they had used in the past, and dont do it again)!
Call me and I will be along with the TM and all will be rosey!

When I said £8.00, he said he thought they were free!!
I said yes after every clean, or a top up if required after a clean.

Pesky people.. Are dey 'fick or summit!