I bet you 100% they send your method statement and hse policy back saying they arent good enough.The method statement required for wfp is about 30 different points just for getting the pole up, you will also need a seperate one for ladders
Why have you got someone elses phone number on your van pic on your website.
ChrisPotential customers can easily spot things like that, they like to see genuine pictures of you working rather than them thinking who is he trying to kid.
Dont worry they would have listed every thing that you need to provide in the application form . If my memory serves me right it should actually have a check sheet with it.
No matter how much info you send it wont be good enough . They will send you a list of the things you need to amend, also they have a section on there web site that has examples of what you shoud of sent. Each thing you need to change will have a link to a section on there web site.Also they dont rush getting back to you . You could send in your details on the 1st of the month , by about the 10th you will get a letter telling you they have got your details and are looking into it . About 6 weeks later you should hear something