[karlphilips]

I phoned prochem today to speak to john taylor for some technical advice. I was informed that he no longer works for the company. Im sure like some of you out there i will miss his much needed advice.
 

[markpowell]

Hi karl
If you need to ring Prochem again ask for Peter Hargreaves.
Mark

[karlphilips]

thanks mark
is he good on machine problems

[markpowell]

Sorry Karl, when you said technical i thought you meant Chemicals.
Mark

[karlphilips]

sorry no i meant machines. whose the best person to talk to with technical knowledge on machines.

[markpowell]

Karl,
If you list your machine details and problems on here im sure someone will be able to help you
Mark

[karlphilips]

i have a steem pro 2000 and the pressure has dropped
have cleaned the jet filters in the wand but to no avail.
solution filter is clean dont know what else to do? Any advice welcome
Karl

[markpowell]

Have you run the solution tank empty?
it sounds like you have an airlock.
I have had the same problem in the past, give me a ring and i will talk you through it.
01422 820572
Mark

[karlphilips]

ive put an open quick connect on the outlet and give it a blast through but that did not work
Karl

[markpowell]

You need to run the pump 15-20 mins with the open end hose connected to get all the air out. If this fails then you may need a new pump.
Mark

[karlphilips]

yea fine but looking at prochem literature they say that the shurflo pumps are fully serviceable do i need to go to a service agent or is it something i can do myself

[markpowell]

When they state fully servicable i think they are refering to the end bell, im sure you have air in the system.
This problem can be easily rectified, take the male connector off one end of the solution hose, connect the other to the machine and run the pump for 20 mins.
Make sure you have plenty of water in the tank as it will empty quite quickly.
Mark

[karlphilips]

im talking about the wet end of the pump

[Gerry Styles]

Could be the pressure switch. if you look on the prochem website there is a manual for the steempro 2000, on page 15 is a troubleshooting guide

[karlphilips]

wouldn't things just be easier if john was around

[Ian Gourlay]

I was having a drop in pressure with my pump

Turned out the brushes were warn out

Sometimes i think its better to just get a new pump  and then get your old one looked at

Williamson pumps £130 including VAT and carriage

They might be able to advise you

You will need to google them

but the web site might be

www.williamsonpumps.co.uk

[clinton]

Am with ian on this one mate,might be time for a new pump.

How old is the pump?

[karlphilips]

is no one bothered that john is no longer there to help?

[carlton care]

Karl

Life moves on for all of us. It's not good to get overdependent on any single person, or product. It might not be there tomorrow.............

Look what's happened over the past couple of weeks. Airlines / Holiday Firms / Banks, gone in a blinking of an eye.

Some of us will lose money over the next few months, as clients lose their jobs and companies fold.

Beyond our control....................might be worth someone setting up training for machine maintenance !

[cleaningmaster]

Karl
I also have a steempro 2000, and it is the pump.
i had mine repaired 3 months ago and its started to lose pressure again.
Needs a new pump
Also one of the vacs went yesterday but geting my
TRUCKMOUNT fitted tomorrow

Daryl