i always charge for extras, then you both know where you stand,never do anything for free , as they always take advantage of your good nature.
daz
I bet you learnt this from experience.
I used to clean a customer's house - quite a large one - and she was severely crippled with MS.
After the initial clean she asked if I could clean the inside front room bay window and the kitchen window; which I did; 'no extra charge, Madam'.
The following month, 'Oh, can you do the inside patio doors', and the following month I was asked to do another inside window. I reckon over a year I cleaned the whole of her house, including the kitchen window (every-other-month) for free!!!
I made a rod for my own back.
She's dead now, she was a lovely customer though and I have no regrets from doing these favours for her, since I've learnt not to be such a soft touch.