Dean, first off! if your prices are low! then I would put them up, customers are loyal, if you go WFP then your hourly rate will indeed increase, but you will have to change your round to be more WFP friendly, we use 100m of micro bore hose and this gets around any house or big commercial jobs, when you do change over to WFP you open your self up to a lot more work that ladders just cant do, and most of the commercial site in dorset just dont wont Health & Safety issue and if it can be done a safer way then that is what will happen