[daniel b]

1 of my lads has managed to scratch a load of new windows  not really deep scratches infact you could hardly see them but they are there, so whats the best/ cheapest way too remove them thats if they can be removed.

Thanks

Dan

[cybersye]

jewellers rouge powder applied to  a cloth with some methelated spirit rubbed into the scratch with a lot of elbow grease, a dremel type tool with a buffer attachment helps make this easier.

[Xline Systems]

i think its called diamond bright. you can get it from a window fitting company. i used some on a small scratch its in powder form you mix it with water. it takes ages to polish out though, if there are allot of scratches you might be better replacing the glass

[simon knight]

If you can feel the scratch with your thumb nail then jewellers rouge won't get it out.

[daniel b]

there are loads of scratches 1 of the lads turned his squeege blade around and was using that because he couldnt find his scraper luckily i manage to stop him and gave him a proper scraper but he had already done 4 windows and they are big shop front windows, im not sure what too do either claim on my insurance, go and have a go with a buffer/jewllers rouge etc or get a scratch repair company too sort it but that will eat into my profits because i dought it would be cheap to get a company to do it.

[daniel b]

If you can feel the scratch with your thumb nail then jewellers rouge won't get it out.

the scratches are not deep at all infact we couldnt feel them at all and we thought they may have been on the insides but no its defo on the outside, very fine wavy scratches.

[jewelcleaning]

Used the back of his squeegee?

Right.

[see clear lee]

id use the back of my hand around his head   :

[Ian Lancaster]

What sort of squeegee was it?  If it was brass, I'd be very surprised if it was the squeegee that scratched the glass, as it's too soft.

On any building site you can see stacks of windows waiting to be installed.  I've sen them being dragged across each other with all sorts of debris in between them, resulting in loads of scratches.  They still go ahead and fit them in the hope no-one will notice.  Then lo and behold, salvation arrives in the form of the poor unsuspecting window cleaner - lucky builder!!  Wait till he's cleaned the new glass then point out all the scratches "he's just put in the glass"

I don't do builders cleans for this and various other reasons, but when I did I soon got wise to this one, and always looked first.  Any damage was recorded and reported to the site agent before I started work. 

There was always damage of some sort, usually scratches, which I would have got the blame for if I hadn't been careful

[Helen]

there are loads of scratches 1 of the lads turned his squeege blade around and was using that because he couldnt find his scraper luckily i manage to stop him and gave him a proper scraper but he had already done 4 windows and they are big shop front windows, im not sure what too do either claim on my insurance, go and have a go with a buffer/jewllers rouge etc or get a scratch repair company too sort it but that will eat into my profits because i dought it would be cheap to get a company to do it.

You main concern is to get this sorted out, but as one employer to another, I hope that you are going to discipline this lad. "couldn't find his scraper" used the back of his squeegee that certainly cannot be adhering to the way you have trained him. Personally I would explain to him that he will not be paid pro -rata against that job to aid with your costs of putting right!

[simon knight]

If you can feel the scratch with your thumb nail then jewellers rouge won't get it out.

the scratches are not deep at all infact we couldnt feel them at all and we thought they may have been on the insides but no its defo on the outside, very fine wavy scratches.

Then jewellers rouge should get them out.

[daniel b]

Any idea where i can get some. (jewellers rouge)

Thanks

[simon knight]

Just google jewellers rouge. There's dozens of places that sell.

[cybersye]

I am lucky enough to know of a jewellry/ silver smith supply shop in my town where people buy their tools and materials to make rings, bracelets etc. maybe there is one near you.

[Pat Purcell]

If you can feel the scratch with your thumb nail then jewellers rouge won't get it out.

the scratches are not deep at all infact we couldnt feel them at all and we thought they may have been on the insides but no its defo on the outside, very fine wavy scratches.

Are you sure they are not on the inside of the glass between the double panes, lately here in the states ive seen all sorts of stuff between the panes, hairs , bits of insects, all sorts of scratches etc

[Mike_G]

I have used the back off my squeegee to scrape things off glass and it has not scratched anything. If the handle has got a nick in it then it will scratch but maybe the guy has scraped them with bits of grit under the handle. I would check lots of windows if i were you and as many as you can which you have yet to clean, if they are scratched then it is possible that it has nothing to do with your guys.

[M & C Window Cleaning]

Not that I'm saying that it's an acceptable practice to use the backside of a sqeegee as a scraper but if you could find a piece of scrap glass and use the offending sqeegee to try an duplicate the scratches you may be able to demonstrate that it wasn't possible to scratch the glass in that way.
I've found that there aren't too many things that we carry that will scratch glass other than grit that we've picked up on our tools or alluminium. A rusty scraper would do it but as most of them these days are stainless steel that's not often a problem any more.