[Dick]

I notice that some of you are getting payments direct into your bank account. Is it ok to tell customers your bank account info, and how do you keep track of who's paid, as it would only show an amount?
Cheers

[johnny_h]

they all use their address in the reference section not had a problem since i have started to accept internet payments

[Paul Coleman]

I notice that some of you are getting payments direct into your bank account. Is it ok to tell customers your bank account info, and how do you keep track of who's paid, as it would only show an amount?
Cheers

I get them to use housenumber+postcode as their reference.  I find the name of the account holder shows up along with the amount.  The reference number shows from the first day of the following month.  Account holder's name + amount is nearly always sufficient to know who has paid.

[will77]

how do you set up to accept internet payments?

[tonylee]

Will77
just give your customer your acc no and sort code. they then pay over the internett into your bank!
tony

[Tosh]

I've about five customers who pay me by standing order (I used to have about twenty; but most of these were army personell, and they've moved on).  I clean their properties once-per-calandar month for a payment once-per-calandar-month.

I get their payments during the first few days of each month; and clean their properties during that month.  I always leave a note when I've cleaned.

On a few occassions I've been really late, therefore have received two payments and only done one clean.  When I turn up to clean I just pop the cash through their letter box with a note explaining why.  One customer I've had for two years, I've only ever met once when he first took me on! 

I commented to one customer who was in - after I was over a month late - that it felt really strange cleaning their windows - THEN PAYING THEM.  He told me to stop whining and that the price was going up next month. 

It's a good system though; standing orders.