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davep

  • Posts: 2589
Customer database
« on: January 11, 2008, 04:16:22 pm »
Hi,

What programme do you use to store customers details on?  Im not so good with pcs but need something thats easy to use and can maybe print address labels off with?   :-\

Phillip Mold

  • Posts: 594
Re: Customer database
« Reply #1 on: January 11, 2008, 06:39:00 pm »
xcel spreadhseet, so you can do mail merges for letters and labels, I also log % of quotes that become jobs and also av value of jobs.
Doing the best job in the world as well as I can

*paul_moss

  • Posts: 2961
Re: Customer database
« Reply #2 on: January 11, 2008, 06:41:12 pm »
I just use microsoft word
Paul Moss  MBICSc
www.mosscleaning.co.uk
REMOVED FOR POSTING OFFENSIVE MATERIAL

Deep Clean Newcastle Gateshead

  • Posts: 215
Re: Customer database
« Reply #3 on: January 11, 2008, 07:19:04 pm »
Act 2002 its better than the current version, and I also use a CRM called goldmine, for corporate clients.
Both exelent packages in them selfs for different things though.
Used access and hate it, Exel, is exelent for mailings, but limited as you cant put notes and attatchemts on it.
Aidan
Northumberland, Newcastle & Gateshead Carpet Cleaning
http://www.deepclean-uk.co.uk

Phillip Mold

  • Posts: 594
Re: Customer database
« Reply #4 on: January 11, 2008, 07:23:15 pm »
"Exel, is exelent for mailings, but limited as you cant put notes and attatchemts on it."

Oh yes you can, right click on a cell, click "insert comment".
Doing the best job in the world as well as I can

Deep Clean Newcastle Gateshead

  • Posts: 215
Re: Customer database
« Reply #5 on: January 11, 2008, 07:31:45 pm »
Hi Phill, didnt know about that insert notes things but yes limited
Northumberland, Newcastle & Gateshead Carpet Cleaning
http://www.deepclean-uk.co.uk