I had one today." your not doing them in this" It wasn't even raining at the time.
I can afford to stand firm. I said to her,"don't have them done then. She changed her mind and I carried on.
What they would really like is to have them done only when it suits them. You can't run a business on that basis. If one gets away with it, they would all want it.
I tell some customers that if I was charging what some other window cleaners charge, I could afford to have the winter off.
One way to frighten them is to say, "I have more work than I can do with the darker evenings, lets leave it till the clocks go forward again".
This scares them, they may not want them doing that day, but they don't want to leave it till March either.
This is the reason I don't trim the round. I could lose 20% of my customers without it having any financial consequence.
If customers think that you can afford to stay home every day it promises showers, they are giving you no consideration whatsoever, and deserve none in return. Users will be dropped. Dai