Last week I called into see lady that had used us before, she answered the door, as I walked in with my survey form and laser measure, she chirped "no need for that formality, just take a look and let me know the price"
Two bedrooms, hall and two flights of stairs, I gave her the price of £115,"thats fine she said, can you fit me in next week?"
We visited her yesterday, on arriving we started to pre-vac and agitate our micro splitters, she came into one bedroom with two cups of coffee " I have left the rug in the conservatory and have moved all of the furniture for you in the lounge"
She smiled at us sweetly, rug and lounge??
I swear she knew exactly what she was doing, but what would you do? If only I had used the survey form, we cleaned the lounge and the rug through gritted teeth.
Lesson learned, never again will I quote without using my survey sheets.
S