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Andy@w.c.s

National window cleaning company
« on: October 21, 2007, 07:55:19 pm »
So why won’t this work
If all big businesses are about duplication
Why can’t there be a national domestic window cleaning service
Just like the big nationals / dyno-rod /service master / national windscreens etc
The reason I ask is ?
We all have the same thing in common , we all clean windows , and in much the same way
Your thoughts
Andy

Re: National window cleaning company
« Reply #1 on: October 21, 2007, 07:57:48 pm »
So why won’t this work
If all big businesses are about duplication
Why can’t there be a national domestic window cleaning service
Just like the big nationals / dyno-rod /service master / national windscreens etc
The reason I ask is ?
We all have the same thing in common , we all clean windows , and in much the same way
Your thoughts
Andy

Who said it would not work, anything is possible if you want it enough.
finding the staff would be a challenge but not impossible

Sanity

  • Posts: 426
Re: National window cleaning company
« Reply #2 on: October 21, 2007, 08:05:29 pm »
Issues to consider:

Standardisation of equipment / training.
Justification for price differences nationwide might be an issue for customers...
National branding / advertising
PLC?  Sole Owner?  Franchise?

Bound to be others but this was off the top of my head...


Moderator David@stives

  • Posts: 8829
Re: National window cleaning company
« Reply #3 on: October 21, 2007, 08:08:30 pm »
Maybe Window cleaning is a local market

Being small or local can give you a massive advantage over any big national firm.

Most people feel happier dealing with a local wc that understands there needs.

Wayne Thomas

Re: National window cleaning company
« Reply #4 on: October 21, 2007, 08:29:47 pm »
Won't be long before 'Tesco' try getting in on window cleaning as well as everything else they try to 'plug' with the added advantage of earning double points on your loyalty card ;D

Davo

  • Posts: 412
Re: National window cleaning company
« Reply #5 on: October 21, 2007, 08:43:39 pm »
Ive asked myself the same question, and my conclusion is this.

The companies you mentioned have grown very quickly on the back of franchising (in most cases). Would you pay a franshisor say £25,000 for a territory of say 5000 homes, they tell you how to canvass it, give you a brand new sign written van, fully equipped etc etc. You then go out build your business and then pay them a fee of say 5% of your gross revenue.

Say you build up a business with a turnover of £52,000 pa. The work is 4 weekly on average and takes up 5 days a week of your time. It gives you a net income of say £40,000 pa . Less your living expenses say at the end of the year you net £15000.

After your first year youve laid out £25k plus 5% of your gross (£2,600) Repay £10k of your initial investment leaves £5k.( you can work somewhere else without the hassle for more )

So you think sod  this no return on my money Ill sell my business, say its worth 3x monthly income £12,000. Not very much eh!!

Who would lend you the money to buy a business that you cant maximise value should you wish to sell or when you want to get out???????

Who would want to pay out £25k for something they could do themselves for a fraction of the money???

Who would want to invest money into a business that every tom dick or harry gets into when they need a few extra bob and dont mind working  for £7 an hour?


However wfp may change this situation, because your business is no longer restricted to windows, there are a host of other exterior surfaces you can now clean, I think its these other services tied in with the regular window cleaning which offers real potential in this business. Exterior house maintenance, all that needs to turn up is a product that can be applied to clean upvc that gives it a gloss finish and protects it for a reasonable period of time, maybe 3-12 months.


Mark

Andy@w.c.s

Re: National window cleaning company
« Reply #6 on: October 21, 2007, 08:51:25 pm »
So guys
Do you think that a national company would cause you any concern in your areas?
If the guys that were running there particular business were local and the customer was confident of the back up of a national company.
Would this take away the cream work in certain areas?
Where the customer won’t be out done by the neighbour having what would seem to be the best window cleaning firm
We all have customers that think
Its not about the money or about the way we clean but about the perceived service and the
Status of having a firm in to do  for them
 

Re: National window cleaning company
« Reply #7 on: October 21, 2007, 09:06:04 pm »
So guys
Do you think that a national company would cause you any concern in your areas?
If the guys that were running there particular business were local and the customer was confident of the back up of a national company.
Would this take away the cream work in certain areas?
Where the customer won’t be out done by the neighbour having what would seem to be the best window cleaning firm
We all have customers that think
Its not about the money or about the way we clean but about the perceived service and the
Status of having a firm in to do  for them
 

I would not be worried as I brand myself all over cambridgeshire already

Jago

  • Posts: 453
Re: National window cleaning company
« Reply #8 on: October 22, 2007, 11:24:15 pm »
I would not be bothered as getting good rep from custies already
Big firm big prices
Like the one about Tesco pmsl
To Do Is To Dare

gsw

  • Posts: 505
Re: National window cleaning company
« Reply #9 on: October 23, 2007, 04:02:19 pm »

Who would want to pay out £25k for something they could do themselves for a fraction of the money???



all the monkeys who buy "jims mowing" franchises for starters!

xxmattyxx

Re: National window cleaning company
« Reply #10 on: October 23, 2007, 04:30:12 pm »
Window cleaning more often than not constitutes a personal as well as professional relationship between customer and the window-cleaner.

Being that a fair proportion of that relationship is personal, (first name terms, the guy round the corner in his sign-written car, your neighbours recommendation) a national company will generally forego all of these qualities quite simply because of its size (by definition the larger a business is the smaller its personal one-on-one service will be, and thats how customers will see it)

Most customers undoubtedly appreciate that personal service, it makes them feel more valued, safer and dare I say it they like the 'cosiness' of that; mostly anyway.

A national window cleaning business might also bring with it fears of having to sign contracts (lets face it, it is only window cleaning), excessive costs to cover additional overheads and concerns because window-cleaners are generally local lads which may well not be the case if a franchise operation starts up (Ive lost count of how many of my customers ask me if Im local)

Nope, the local chappie who lives round the corner and is known by most, who has lived locally since he grew up and went to the local junior school, started work with his dad, who was also the local shiner, is undoubtedly scratched on the nations window-cleaning psyche.

Matt

aztec

  • Posts: 793
Re: National window cleaning company
« Reply #11 on: October 23, 2007, 06:43:19 pm »
well said matty