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DREAM CLEAN

  • Posts: 619
stains coming back
« on: June 20, 2007, 09:06:25 pm »
Can anybody help me please?

I cleaned a cream carpet yesterday and the stains on the carpet went away and it looked lovely.
Customer rang today and said that the stains have come back and agreed that they were not there when the carpet was wet.

My questions are

1.  how have they come back?

2. how do I get rid of them?

Hope you can help

Nick

Phillip Mold

  • Posts: 594
Re: stains coming back
« Reply #1 on: June 20, 2007, 09:10:22 pm »
What kind of carpet?
What kind on stains?
Whereabouts?
How big?
What Colour?
Doing the best job in the world as well as I can

the red carpet

  • Posts: 1162
Re: stains coming back
« Reply #2 on: June 20, 2007, 09:12:40 pm »
Possible answer something called wicking

what happens is the stain is caused by a large spill, you clean and the mark goes away, but as there is still some of the spill in the backing as the carpet dries it wicks back up and becomes visible again.

Remedy = go back and clean again give extra attention using handtool rather than wand and give a good flushing thru, as this problem usually occurs whilst drying it would also help to force dry using turbo dryer if possible, that way you know once you leave the mark is gone for good.

PaulKing

  • Posts: 1626
Re: stains coming back
« Reply #3 on: June 21, 2007, 06:23:47 pm »
yep sounds like wick back to me as well, red's advice is sound.

failing that tell them the carpets possesed by sprits and needs an exorcism. ( £42.38 per square meter) + plus holy water
www.revitaclean.com  established 1968 in Newcastle Upon Tyne

Mike Halliday

  • Posts: 11578
Re: stains coming back
« Reply #4 on: June 21, 2007, 06:30:42 pm »
the reason the stain came back was you didn't take it far enough away.

if I want to get rid of a stain I blindfold it and take it at least as far as Blackpool, then it never finds its way back.

Mike

Ps; or perhaps it did'nt go anywhere!! and it was just hiding so you could'nt see it, they're bloody sneaky are them stains, never trust any of them,

Mike
Mike Halliday.  www.henryhalliday.co.uk

Re: stains coming back
« Reply #5 on: June 21, 2007, 07:00:14 pm »
I think it has more to do with their new signing, holding their midfield together under pressure and taking the lead in the 89th minute.

maxcarpets

Re: stains coming back
« Reply #6 on: June 21, 2007, 07:18:01 pm »
TRAINING, DEAR WATSON, TRAINING!