you think thats bad enough
May 5, 1998. Jerrol Woods, a carpet cleaner dispatched by America’s Best Carpet Care, returned to the Rockridge, Calif., home of pediatrician Kerry Spooner-Dean to re-do work after she complained about his initial service.
Her husband Daniel Dean came home later that day to find his wife had been stabbed to death, and Woods was charged with the murder. During court proceedings, it was revealed that Woods had a long criminal history, including several armed-robbery convictions, and America’s Best hadn’t conducted a background check. Woods eventually was sentenced to life in prison without parole, but America’s Best paid a steep price: the jury awarded Daniel Dean $11.5 million, finding the company negligent for not conducting the background screen. The company has not commented on the verdict.
While tragedies such as the Spooner-Dean case thankfully are rare in commercial as well as residential cleaning, other incidents can, and do, happen. For instance, commercial cleaning giant ABM Industries Inc. currently is facing a lawsuit stemming from the February 2000 rape of a janitor by an acting foreman. The assailant pleaded guilty to second-degree rape, but ABM was charged with violating the janitor’s civil rights and creating a hostile work environment. ABM Industries declined comment.