[dave f]

as title says lost a load of custys  biggest loss I have ever had  but not down to poor service  .a divorce couple of deaths , moving.  a couple of other reasons  looks like I am  gonna replace with better priced work hopefully.

[dazmond]

as title says lost a load of custys  biggest loss I have ever had  but not down to poor service  .a divorce couple of deaths , moving.  a couple of other reasons  looks like I am  gonna replace with better priced work hopefully.

as long as it balances out over the course of the year you ll be fine.(in other words keep picking up new work!)

ive reached a plateau over the last 2 years thats why im increasing prices.last year i earned around £600 more than the year before but for quite a few years previous its been a steady 3k a year more.theres not much more i can do as a one man band unless i work longer and harder(which im not going to do!).

work life balance is important to me but so is earning more money(not in a greedy sense but to keep up with inflation).

if you find your not picking up much new work then its the old canvassing and leafleting but you ll probably pick up some new work without trying  which will at least be at the same value as the jobs you ve lost (over the next month or two).

[dazmond]

ive had the opposite lately!

new jobs to quote but not got round to yet as im too busy.ive even had customers phoning me up to ask will i clean their windows early due to the storms messing up their windows!no chance!

im ill with a sore throat and chest infection,some jobs are taking longer because their so dirty,ive got behind as ive been sorting new van out and  behind because of the storms!they ll have to wait their turn!

[Marc Stock]

as title says lost a load of custys  biggest loss I have ever had  but not down to poor service  .a divorce couple of deaths , moving.  a couple of other reasons  looks like I am  gonna replace with better priced work hopefully.

Dont worry Dave. You will pick up more work. It just goes like that sometimes.

[dazmond]

this year already ive lost:

£70 job
£16 job
£12job
2 x£10 jobs

im sure theres a few more but i cant remember off the top of my head but ive replaced them all with walk ups,word of mouth,recommendations,etc.(and thats working from my car or unsigned van!).its signed now so i should pick up even more in the next few months.

[Stoots]

I've had 4 move out since christmas, struck a couple off for non payment bit I've piced up the same amount from fb and website.

What I recommend doing to ease the pain of this scenario in future is to have an ongoing advertising strategy in place constantly and keep this going whether you are full with work or not. It might be a daily fb post or maybe having 5k flyers go out every quarter. Something just to keep the enquiries ticking over.

Even if your stacked out its still good to get the enquiries you can  price them higher and when a good one comes along u can replace one if your worst jobs with it.

Imo keep advertising and keep trying to make the round better.

[slap bash]

I have found one looses customer all the time. The part that frustrates me is they just leave and don`t tell me.  So often I will give two or so cleans before I find out when they don`t pay. Or if the want stop they don`t tell you they just stop pay. So you always get screwed. 

[dazmond]

I've had 4 move out since christmas, struck a couple off for non payment bit I've piced up the same amount from fb and website.

What I recommend doing to ease the pain of this scenario in future is to have an ongoing advertising strategy in place constantly and keep this going whether you are full with work or not. It might be a daily fb post or maybe having 5k flyers go out every quarter. Something just to keep the enquiries ticking over.

Even if your stacked out its still good to get the enquiries you can  price them higher and when a good one comes along u can replace one if your worst jobs with it.

Imo keep advertising and keep trying to make the round better.

i never have to do anything advertising wise.work comes trickling in all the time.

[nathankaye]

Thats the beauty of our game, its never just one way. We dont just loose clients, we also gain clients throughout the year.
Its just frustrating when you may loose more than you gain. (Not talking capital value, just client base)

[Shrek]

Thats the beauty of our game, its never just one way. We dont just loose clients, we also gain clients throughout the year.
Its just frustrating when you may loose more than you gain. (Not talking capital value, just client base)

Why do you call it a game instead of a job?

[nathankaye]

Thats the beauty of our game, its never just one way. We dont just loose clients, we also gain clients throughout the year.
Its just frustrating when you may loose more than you gain. (Not talking capital value, just client base)

Why do you call it a game instead of a job?

A job implies hard work, this is a doddle so its more enjoyable, like a game. 😂😂

Its just a saying,

[Smurf]

Sometimes they cancel before you get a chance to even do the job. Look on the bright side at least you made some dosh out of it. lol
.

[Stoots]

I've had 4 move out since christmas, struck a couple off for non payment bit I've piced up the same amount from fb and website.

What I recommend doing to ease the pain of this scenario in future is to have an ongoing advertising strategy in place constantly and keep this going whether you are full with work or not. It might be a daily fb post or maybe having 5k flyers go out every quarter. Something just to keep the enquiries ticking over.

Even if your stacked out its still good to get the enquiries you can  price them higher and when a good one comes along u can replace one if your worst jobs with it.

Imo keep advertising and keep trying to make the round better.

i never have to do anything advertising wise.work comes trickling in all the time.

I'm the opposite, if I didn't have at least a  website or fb and did absolutely nothing my round would eventually diminish. Word of mouth and walk ups are few are far between for me. Maybe because there so many window cleaners about round here.

[dave f]

ive had 5k of flyers on order

[Marc Stock]

I've had 4 move out since christmas, struck a couple off for non payment bit I've piced up the same amount from fb and website.

What I recommend doing to ease the pain of this scenario in future is to have an ongoing advertising strategy in place constantly and keep this going whether you are full with work or not. It might be a daily fb post or maybe having 5k flyers go out every quarter. Something just to keep the enquiries ticking over.

Even if your stacked out its still good to get the enquiries you can  price them higher and when a good one comes along u can replace one if your worst jobs with it.

Imo keep advertising and keep trying to make the round better.

i never have to do anything advertising wise.work comes trickling in all the time.

0

I'm the opposite, if I didn't have at least a  website or fb and did absolutely nothing my round would eventually diminish. Word of mouth and walk ups are few are far between for me. Maybe because there so many window cleaners about round here.

Yep, window cleaning has arrived at a saturation point. I knew this would happen. Its no where near as easy now. Back in 2004 you would get people wanting to pay more to get you to do them, i actually had one lady in Addlestone, Church road who paid me £165 to clean her windows with my state of the art water fed pole system every month it was only a 45min job. The money sloshing about back then was ridiculous, she didnt want to be seen to be cheap, and i had loads of customers like thus right up until late 2007

Now much of the opposite is true, plus over the years everyone jumped on the bandwagon and we are hitting a plateau

[dazmond]

I've had 4 move out since christmas, struck a couple off for non payment bit I've piced up the same amount from fb and website.

What I recommend doing to ease the pain of this scenario in future is to have an ongoing advertising strategy in place constantly and keep this going whether you are full with work or not. It might be a daily fb post or maybe having 5k flyers go out every quarter. Something just to keep the enquiries ticking over.

Even if your stacked out its still good to get the enquiries you can  price them higher and when a good one comes along u can replace one if your worst jobs with it.

Imo keep advertising and keep trying to make the round better.

i never have to do anything advertising wise.work comes trickling in all the time.

I'm the opposite, if I didn't have at least a  website or fb and did absolutely nothing my round would eventually diminish. Word of mouth and walk ups are few are far between for me. Maybe because there so many window cleaners about round here.

theres over 20 window cleaning companies that work my area!

[C & S]

Customers come and go,
One goes you gain another.
Part of the game we play.

[Don Simon]

ive had 5k of flyers on order

If you are ike me they will be sat there for a year