Did a load of first cleans 4 weeks ago, all due tomorrow again. Got a text from one of the customers who actually seemed really nice and made it clear they wanted the windows done regularly. Text said "hi can you not do them already been done thanks" So i replied, we agreed on a regular 4 weekly service do you want me to clean regularly or not? They said "no, its OK for now"
Usually this would annoy me slightly, but considering on the first clean i tugged the pole round a corner bit too hard knocked over there prize winning garden gnome and smashed it to pieces, i'm actually feeling quite good about myself now lol.
At the time i kept apologising, and the chap spent 45 minutes glueing the gnome back together, now i'm looking back thinking, you've been mugged off not me, only cost me 20 mins of my time to clean your windows that day, good game.
