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pikeman

  • Posts: 457
george promblem
« on: September 01, 2014, 04:04:10 pm »
Had George on computer which has packed. Backed up on a memory stick transferred it to my laptop. Thought it had worked, all my work came up but when I click on a particular job just comes up error on mtd file read s 10414/10420. Same comes up if I try and view finance report etc. Any ideas please.

Clever Forum Name

  • Posts: 5942
Re: george promblem
« Reply #1 on: September 01, 2014, 04:17:45 pm »
Down load date restore and other tools George have. Should help.

pikeman

  • Posts: 457
Re: george promblem
« Reply #2 on: September 01, 2014, 04:21:53 pm »
Thanks pure did use the data restore ill take another look site

Clever Forum Name

  • Posts: 5942
Re: george promblem
« Reply #3 on: September 01, 2014, 04:54:05 pm »

andyM

  • Posts: 6100
Re: george promblem
« Reply #4 on: September 01, 2014, 05:24:12 pm »
I have trouble remembering how to do it myself.  ::)roll

Try going into Data Restore and choosing the "Select another folder/drive" option.
Then select the drive which has your USB with the George Backup.
And I think you then have to click on "Restore" in the Data Restore program.

Try that and see how you get on.
One of the Plebs

pikeman

  • Posts: 457
Re: george promblem
« Reply #5 on: September 01, 2014, 06:18:54 pm »
Many thanks for your help appreciated

pikeman

  • Posts: 457
Re: george promblem
« Reply #6 on: September 05, 2014, 05:31:32 pm »
Still having trouble got my desk computer fixed George still there, great I thought but still coming up with the same error message. could it be because I have it on more than 1 computer? :'(

andyM

  • Posts: 6100
Re: george promblem
« Reply #7 on: September 05, 2014, 05:34:49 pm »
One of the Plebs

pikeman

  • Posts: 457
Re: george promblem
« Reply #8 on: September 08, 2014, 05:20:16 pm »
Sorted quick response from paul. Used the data fix but forgot to close George so didn't work. All fine now many thanks for the help off this forum too. would really recommend George so easy to use and any problems great customer support.