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windiewasher

  • Posts: 4393
very good custy
« on: July 04, 2013, 11:32:46 pm »
I clean a smallish detached house £10 every 4 weeks.
he always gave me cash but the last 3 or 4 months has gave me a cheque.
For 3 months hes gave me £15 because its a cheque,i say it doesn't matter.
I go there today,he comes out and chats to me and says sorry ive got a cheque,i say that's fine.
he says £25 ok?
I said you don't need to pay that,he says you do a great job and we appreciate it,he gave me £20 tip at xmas.
top man.
Then on the downside my car cost me £350 for a repair today  ???
Takings off all first cleans till march 7th 2014
October  total=  cleaned  extra per month
November = cleaned extra per month
Total £  so far.

home6442

Re: very good custy
« Reply #1 on: July 04, 2013, 11:42:15 pm »
Its always a great feeling when a customer appreciates your work.
Always spend the rest of the day on a high.
Then the next day some crafty messer brings you back down to earth with a bang :( ;D

PoleKing

  • Posts: 8974
Re: very good custy
« Reply #2 on: July 04, 2013, 11:43:07 pm »
Good old boy!

You must be doing something right.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

windiewasher

  • Posts: 4393
Re: very good custy
« Reply #3 on: July 04, 2013, 11:50:04 pm »
Hes a good bloke,one of his friends rang up a couple of days ago for a conny roof clean,done it about 2 years ago.
Takings off all first cleans till march 7th 2014
October  total=  cleaned  extra per month
November = cleaned extra per month
Total £  so far.