My land line rings..
Oh, hello, you gave me a quote a few months ago and ill like you to book me in?
'Well, phone me back tomorrow morning and I will see what we can do, its a Sunday'!!
Drives me mad.
I recconised the lady's voice, and remembered that she was a nightmare right from the beginning. She cycled up to my van and asked if we give discount for OAP'S... I laughed and said NO!

Then, went to quote her bungalow, and she was trying to knock me down a few quid.
Prob just wait for the phonecall in morning and say we are fully booked and not taking any more customers on, nightmare written all over her
