[Stu Wallace]

If just done quotes on 2 houses next door to each other both costing the same.

One customer said thats a brilliant price can you do them next week, The other one nearly fell over when I told her the price and said she wasn't paying that just to have her windows cleaned.

It all left me a be confussed about my prices.



 

[BVC]

Something for me to think about. After 20 years of wc I am finally going to price for me and not the customer. Been in the making for a few years, but no one knows what you need to earn to get by, but you. I simply can't afford to let the customer dictate what I earn per hour any more.

I suppose the simple fact of life is, some will and some won't.

For all the £100 per hour brigade, I think I've missed the point for a long time. It's not what YOU earn that matters. It's what I need to earn to achieve the quality of life I want.

[tlwcs]

2 price increases, 2 reactions.

Wednesday this week I said to one customer "its 8 years since I've increased your price, so up £1 next month, you ok with that"? She agreed.
Same to the man opposite, who has only been with me 6 years and has always paid £10.00. So up by a £1. not on your life, he will get the lad who cleans next door and charges £6.00 to do them.
Not worried by losing him but to a £6. wfp guy thats far too cheap
Tony

[Ian101]

stopped trying to guess them a long time ago ... like u say price it for you and your business 

[roundbuilder]

Thats the problem with failing to put prices up very few years, customers get to settled and wont adapt so easy to change. I put prices up every 2 years and get minimal complaints or canvelations because of it.

[AuRavelling79]

2 price increases, 2 reactions.

Wednesday this week I said to one customer "its 8 years since I've increased your price, so up £1 next month, you ok with that"? She agreed.
Same to the man opposite, who has only been with me 6 years and has always paid £10.00. So up by a £1. not on your life, he will get the lad who cleans next door and charges £6.00 to do them.
Not worried by losing him but to a £6. wfp guy thats far too cheap
Tony

Of course he may have plucked the £6 figure out of thin air; or the other price is fronts only - time will tell.

[Paul T]

Customers sometimes tell lies to get what they want!

[richard jagger]

I just phone the petrol station down the road and told him what I was prepared to for for diesel . Guess what he said.

[home6442]

I leave a note when putting up prices.
Gives the customer more time to think about it before giving an
answer.
By the time you call again they just pay the extra.
Sometimes in the heat of the moment the customer will think your being unfair
or greedy so you end up falling out.
 

[CLEANCARE WC]

Something for me to think about. After 20 years of wc I am finally going to price for me and not the customer. Been in the making for a few years, but no one knows what you need to earn to get by, but you. I simply can't afford to let the customer dictate what I earn per hour any more.

I suppose the simple fact of life is, some will and some won't.

For all the £100 per hour brigade, I think I've missed the point for a long time. It's not what YOU earn that matters. It's what I need to earn to achieve the quality of life I want.

Nice post. BVC

[mark turton]

if all window cleaners got in a price war with the tit that charges silly cheap prices

how long would it be before were paying the customer to clean thier windows

its ridiculous - maintaining your business and keeping it moving forward costs money
usually anything from 25 quid a day overhead and that aint gonna move your business very far anyhow.