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Ben wood

Re: for those who have staff
« Reply #40 on: December 11, 2012, 07:26:31 pm »
Richy, it might be worth giving lee Pryor a ring as I spoke to him and he was very usefully and gave me lots of tips. I actually think your a great bloke and it takes balls to post things on the forum regarding how your struggling business. Hope you get it sorted Mate

richywilts

  • Posts: 4262
Re: for those who have staff
« Reply #41 on: December 11, 2012, 07:31:53 pm »
it only seems to be recently im getting poor figures since the nights drawn in, last year my two man teams would easily do 400-500 a day easily in the summer its just teething problems il work it out ;D ;D
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

gewindows

Re: for those who have staff
« Reply #42 on: December 11, 2012, 07:42:26 pm »
Richy what time was your doctors appt?

10.00am mate but doesnt really excuse them

My point was, couldn't you have gone to the unit first? I would do to make sure they got away on time. They're not paid to think are they?

Shows willingness on your behalf too. They'd appreciate that.

richywilts

  • Posts: 4262
Re: for those who have staff
« Reply #43 on: December 11, 2012, 07:53:28 pm »
yeah i understand what your saying i was up and awake and spoke to them by phone etc we all know each other so i put my trust in them to go out etc without needing me there to shadow every move plus it makes my day extremely long as i dont tend to leave till 7.30pm or if i start early i go home early.

one of the lads has cleaned for me off and on since i started really so he knows job inside out if something needs fixing or whatever

basically i think two of the lads are taking the brunt of the driver being late and il get to the bottom of it tmoz
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

mgba_78

  • Posts: 437
Re: for those who have staff
« Reply #44 on: December 11, 2012, 07:57:32 pm »
If it was me and i wasnt cleaning, id be there at 7am, get kettle on then fill vans, sort sheets and anything else that needs doing for the lads then as they arrive id be on the case about todays work, a sort of morning brief if you like.

Lay down your expectations for the day, anyone not pulling their weight should be warned and if need be got rid of after a warning.

We have employed at various point over the years with varying types of lads the people who dont put it in we always made sure we told them this, we know the work we know exactly how long each job takes so there is no messing.

They lads we've had that understood what we were trying to achieve we looked after more so than the people who just turned up and did an ok job.

Do you have any on the lads as a supervisor? Maybe getting one of the guys to do this and pay him a little more they can then crack the whip when youre not around, if the £1 per hour payrise or £40 per week, get an extra few jobs done per day it in effect the pay rise is free sort of as they arent doing the work anyway!

FYI the last guy we employed was turning over £200  per day trad, we would stack his day and then say ring us when youre done and we'd send him off or get him doing some of our jobs if he had time.
Oooooo that is shiny!!

Ben wood

Re: for those who have staff
« Reply #45 on: December 12, 2012, 04:21:58 pm »
So richy how did it go with the meeting, did you sack there arses lol

Neil Gornall

  • Posts: 640
Re: for those who have staff
« Reply #46 on: December 13, 2012, 03:56:56 pm »
I had a problem a few weeks ago similar to this. I did not think for one minute that my lads were taking the P but obviously something was wrong.

After talking to the lads it soon became obvious what the problem was so we sorted it, the numbers are back up and we are a day ahead of schedule instead of 3 days behind like the last couple of months.

Now, instead of setting a daily target my lads have a weekly one.
We all have bad days but when it affects the weekly target they now work harder the next day to make up.
Before if they missed the target on Monday it was forgotten on Tuesday and so on.

Stop looking at the short game and concentrate on the long one.

richywilts

  • Posts: 4262
Re: for those who have staff
« Reply #47 on: December 13, 2012, 05:19:31 pm »
I had a problem a few weeks ago similar to this. I did not think for one minute that my lads were taking the P but obviously something was wrong.

After talking to the lads it soon became obvious what the problem was so we sorted it, the numbers are back up and we are a day ahead of schedule instead of 3 days behind like the last couple of months.

Now, instead of setting a daily target my lads have a weekly one.
We all have bad days but when it affects the weekly target they now work harder the next day to make up.
Before if they missed the target on Monday it was forgotten on Tuesday and so on.

Stop looking at the short game and concentrate on the long one.


thats my thinking neil good days and bad days just frustrating, i think it doesnt help when they work close to unit base for weeks then move to an area 6-7miles away with only country lanes to get there, customers holding off due to xmas, couple of problems here and there, i have spoke to them and they also delivered leafelt around houses they were working which also would have slowed work down a bit
Richard Wiltshire
Window Clean Direct

richardwiltshire36@yahoo.co.uk
www.windowcleandirect.co.uk
07894821844

keyser soze

  • Posts: 1694
Re: for those who have staff
« Reply #48 on: December 13, 2012, 10:01:06 pm »
I had a problem a few weeks ago similar to this. I did not think for one minute that my lads were taking the P but obviously something was wrong.

After talking to the lads it soon became obvious what the problem was so we sorted it, the numbers are back up and we are a day ahead of schedule instead of 3 days behind like the last couple of months.

Now, instead of setting a daily target my lads have a weekly one.
We all have bad days but when it affects the weekly target they now work harder the next day to make up.
Before if they missed the target on Monday it was forgotten on Tuesday and so on.

Stop looking at the short game and concentrate on the long one.






i work this way .. planning for the week ....it works good because if i have a bad day i can look at schedule and work out where i can catch up

keyser soze

  • Posts: 1694
Re: for those who have staff
« Reply #49 on: December 13, 2012, 10:04:16 pm »
nip it in the bud . mate .... they need to know who's the boss and whats expected...