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JackieW

  • Posts: 865
Re: 2 very annoying customers...
« Reply #20 on: December 02, 2012, 06:27:17 pm »
I have a customer £20 a time. Hadn't seen them until the fourth clean and then she wrote me a cheque for £80. Neither of us batted an eyelid.

I have another customer that owed 4 x £8 and so I missed her out next time but caught her in on collecting night. I said it may be best to stop cleaning them  to allow her to catch up paying. She paid £20 and now owes £12.  She still wants them done but will wait until she's in the clear.

I have other customers that owe me £8 and I've dropped them and waived the money.