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Ian101

  • Posts: 7889
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

colin purewater

  • Posts: 2282
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #1 on: June 23, 2012, 06:48:52 am »
I like that Ian!  ;D
keep it simple

Paul Coleman

Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #2 on: June 23, 2012, 06:51:09 am »
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

That's a much better way than saying about "charging extra" for the first clean.  Also, it may assist in ensuring they stay regularrather than a three clean wonder.
I suppose it's a bit like the difference between "late payment penalty" and "prompt payment discount".

Ian101

  • Posts: 7889
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #3 on: June 23, 2012, 07:04:10 am »
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

Paul Coleman

Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #4 on: June 23, 2012, 08:27:25 am »
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

Indeed, but presumably that's not the sort of job you want anyway.

Perfect Windows

  • Posts: 4309
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #5 on: June 23, 2012, 10:47:40 am »
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

My standard reply to that approach is "I'm sure if you call him he'll still do it for that price..."

Vin

Tom White

Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #6 on: June 23, 2012, 12:31:26 pm »
Use it on any job you don't really want; just stick a high price in.  Why not?

Richard iSparkle

  • Posts: 2491
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #7 on: June 23, 2012, 12:52:44 pm »
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

I like this phrase very much  :)
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Ian101

  • Posts: 7889
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #8 on: June 23, 2012, 07:01:30 pm »
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

I like this phrase very much  :)

yup nice and simple ... like me  ;D

dmlservices

  • Posts: 981
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #9 on: June 23, 2012, 11:27:06 pm »
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

My reply to that is " where is he is now" ? they usually say " don't know, not seen him for ages"... to which I reply " I do , poor bloke must have starved to death"

Daz

GB Window Cleaning

  • Posts: 3262
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #10 on: June 24, 2012, 12:17:26 am »
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

My reply to that is " where is he is now" ? they usually say " don't know, not seen him for ages"... to which I reply " I do , poor bloke must have starved to death"

Daz
lol  ;D

GB Window Cleaning

  • Posts: 3262
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #11 on: June 24, 2012, 07:11:05 am »
when any patential custard says anything like that, my generic stadard without thinking response is ..."okay, thank for your time" and im off like arat up a drain pipe!  :)

i dont bother aurguing these days because they rarly change there minds and all the time im atempting to change there minds im loosing time i could be with a decent partential!

i think the only windies who aurgue the point is when they themselves are not sure of what there doing and saying. i could be wrong on this point of course! :P

george

Ian101

  • Posts: 7889
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #12 on: June 24, 2012, 08:06:23 am »
when any patential custard says anything like that, my generic stadard without thinking response is ..."okay, thank for your time" and im off like arat up a drain pipe!  :)

i dont bother aurguing these days because they rarly change there minds and all the time im atempting to change there minds im loosing time i could be with a decent partential!

i think the only windies who aurgue the point is when they themselves are not sure of what there doing and saying. i could be wrong on this point of course! :P

george

agree

quote with confidence

they either accept or they dont

if not then NEXT CUSTOMER PLEASE ;D ;D


AuRavelling79

  • Posts: 26602
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #13 on: June 24, 2012, 09:14:00 am »
Good tip Ian. Thanks.
It's a game of three halves!

Deangsi

  • Posts: 663
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #14 on: June 24, 2012, 06:51:10 pm »
Ian do you clean in oswestry shropshire at all seen a vivaro with hto exteria cleaning was doing a gutter vac jod. Also saw the van at queens head on a drive

Ian101

  • Posts: 7889
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #15 on: June 24, 2012, 07:03:00 pm »
Ian do you clean in oswestry shropshire at all seen a vivaro with hto exteria cleaning was doing a gutter vac jod. Also saw the van at queens head on a drive

No not me as Gav Camm wont allow me .... he said summit about patches ... think he was trying to stop smoking

 ;) ;)

Deangsi

  • Posts: 663
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #16 on: June 24, 2012, 09:50:33 pm »
Not sure who that was then lol

mikecam

Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #17 on: June 24, 2012, 09:52:01 pm »
Use it on any job you don't really want; just stick a high price in.  Why not?

Is this your experience Tosh or a guess? I ask as this method really works for us, so much so that when i start getting knocked back from it then i'll consider changing and just going straight in at a cheap price. I'm guessing from your reply you don't think its a good method?

mikecam

Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #18 on: June 24, 2012, 09:55:45 pm »
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

Hey glad its working for ya. I think its starting to set me back now, as somedays i'm only going out to do 5 first cleans and my main round is getting behind !!!   ;D ;D

sunshine windows

  • Posts: 2361
Re: "We charge double on the 1st clean" or "Our standard price is"
« Reply #19 on: June 24, 2012, 10:39:40 pm »
Priced a job last month. Standard house with a conny, could be arsed to do it for less than £40 every 3 months as this was the frequency they wanted. He tried to haggle on price to which I replied, if you want the standard of clean to drop because I begrudge coming out to the job then fine, you can have it cheaper. If not, it's £40 per clean. Quote accepted.  ;)
To climb mount fuji you must first find a path
(Swindon, Wiltshire)

www.sunshinewindowcleaning.co.uk
www.sunshinesoftwashing.co.uk