[seamus campbell]

Hello Gents
Having a pig of a week, timing belt went on van so im having to do everything Trad which wouldnt be one of my greatest skills but thought i wasnt to bad,
 
Had a complaint today from a customer who i have traded twice, this month and last, the customer says he wasnt happy last month but didnt menthion it but this month was the same, says it was smeary lookin from inside out he said it looked like id rubbed it with a dirty cloth over it,  i did notice the squeege was squeaking a bit . lads were am i going wrong god knows how many more complaints im  going to get between now and getting the van back, ive just been using fairy and water, but was going to add a bit of vinegar on advice of another window cleaner. any help greatly appreciated, ive only taken over this round and was just starting to get going on it but a lot is still trad which i havent switched yet. by way using unger hard rubber

[bobby p]

which scrubber are you using? 

  some of them dont lift the dirt off the glass

[Lee GLS]

Also try soft rubber

[simonr]

when its hot like this use a bit less soap & keep your lammy really wet

[Johnny B]

Sounds as if the blade was dry.

Plenty of water on the glass, make sure the blade is in good condition, wet and with no nicks or wear at the point of contact.

Another thing is make sure the channel is true, and not bent in any way.

John

[KS Cleaning]

Hello Gents
Having a pig of a week, timing belt went on van so im having to do everything Trad which wouldnt be one of my greatest skills but thought i wasnt to bad,
 
Had a complaint today from a customer who i have traded twice, this month and last, the customer says he wasnt happy last month but didnt menthion it but this month was the same, says it was smeary lookin from inside out he said it looked like id rubbed it with a dirty cloth over it,  i did notice the squeege was squeaking a bit . lads were am i going wrong god knows how many more complaints im  going to get between now and getting the van back, ive just been using fairy and water, but was going to add a bit of vinegar on advice of another window cleaner. any help greatly appreciated, ive only taken over this round and was just starting to get going on it but a lot is still trad which i havent switched yet. by way using unger hard rubber

Bin the Unger for Pulex

[G Griffin]

If your squeegee is squeaking then it's not turning smoothly enough.
A good tip, is to wipe the window first with a wet microfibre. This breaks down some of the dirt and also cools the glass.
Also keep your applicator wet. I'll use an old Fairy bottle filled with solution to refresh the applicator.
If it's really hot or a window is really dirty, I'll squeeze the solution over the window.

[mark mids]

i know its sounds silly but just a thought, are you changing your water in your bucket after each clean?  This might explain why it looks like its been cleaned with a dirty cloth! and yeah fairy bottle filled on your belt is good 

[seamus campbell]

Lads im using about a teaspoon of fairy in approx 7ltrs of water and was thinking of adding a couple of capfuls of vinegar in as well. any advice

[KS Cleaning]

Lads im using about a teaspoon of fairy in approx 7ltrs of water and was thinking of adding a couple of capfuls of vinegar in as well. any advice

that's nowhere near enough fairy,should be 4 to 5 squirts for 7 ltrs.

[mark mids]

I agree with KS you need the blade to have good glide!

[seamus campbell]

wow really that much, i was wondering why it was sudding very much on glass, what about the vinegar,i was concerned about using to much fairy and leaving streaks

[Johnny B]

Lads im using about a teaspoon of fairy in approx 7ltrs of water and was thinking of adding a couple of capfuls of vinegar in as well. any advice

that's nowhere near enough fairy,should be 4 to 5 squirts for 7 ltrs.

Yep, that's about the amount I use.

John

[PurefectWindowCleaning]

wow really that much, i was wondering why it was sudding very much on glass, what about the vinegar,i was concerned about using to much fairy and leaving streaks

No, you do not need to add vinegar.

As the others have said, clean water, nice amount of fairy, straight channel, good rubber and you shouldnt go far wrong.

Just make sure its not the customers inside windows that are dirty. Ive been called back to jobs in the past where they have said 'it looks like you have just rubbed a dirty cloth in circles', only to find that the outsides that I cleaned were perfect, and insides were minging.

[dazmond]

are you sure the seals not gone on the window making it look smeary and foggy?

are you sure its not on the inside?

i very rarely gets complaints but its usually the above if i do.

if i were you id stop using fairy and use ECOVER as its much less sticky and leaves no residue.

i use unger pre cut 14in rubbers(soft) and never have a problem.

have you been round the the customers house to check it out and rectify if its your mistake?

also what detailing cloths to you use?i use the flatweave microfibres(unger microwipe)very large size.great cloths and you can wash them hundreds of times.no breaking in like scrim!!