hi there,
first of all we look at theire ability to communicate with the client, and to be able to understand what the client wants.
we then seek to find out if the have any experience of this industry, if so what expoerience, and what are you doing now~?
why did you leave your previous cleaning role?
whay do you want to do this job?
we then put them on an 8 week proabation, and take it from there.
hope that might help a little
regards
martin