[Jadecleaning]

Happy New Year C/C's

I have just cleaned 4 small conference rooms in a hotel in the city, only enough room for a table and 12 chairs, that I have been cleaning for the last 5 years. They take about 3 hours to clean, vac, prespray, HWE, and rinse.
For this I charged £150.00 (£50.00 per hour) which I thought was in keeping with the going rates.
I put my prices up on the 1st of Jan and charged the new price of 240.00, when the customer opened the invoice he never even battered an eyelid and paid me cash.....go figure....
Now I think I have been under selling myself for the last 5 years.
Any feedback would be much appreciated.

Darren

[Alan Brooker. Aqualink Carpet Care]

Nearly a sixty percent increase! ... in one go!... for the same job!... inthe city!... You might have got paid quickly there and then but when someone tots up January's figures I rekon you're gone.

Lot of competition in the city!

[Neil Grainger]

Hi Daren

What are your breakdown of your expense because £50 an hour is very cheap.

Work out the break down of your marketing charges, fuel bills, equipment bills and then add on what you should pay your self.

The you can see what you need to be charging.

neil

[darrenlee]

hi the £250 sounds reasonable for the job u have done

whats got me thinkin is your price increase £50 an hour to £80
rather big increase, do you put your prices up by this % each year,
maybe this chap wasnt happy with your new increase and just excepted it, ? is will he ring again and will all your regular customers
be happy with your large increase.

am not knocking your prices, or methods, like ive said price seems fair
but in a customers eyes may seem rather a large increase

darren