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craignozza

Re: Short notice cancellations
« Reply #20 on: October 27, 2011, 09:31:13 pm »
Went to a job the other day was knocking the door for ages no answer so i rung up the lady and asked what was going on she said i had already rescheduled with your wife two days ago ... thats married life for you ..( no communication )  ;D

Re: Short notice cancellations
« Reply #21 on: October 27, 2011, 09:32:15 pm »
Cheers Neil, what you say to him?

You been messing our carpet cleaning mate around? Not very clever.

Steve. Taylor

  • Posts: 1036
Re: Short notice cancellations
« Reply #22 on: October 27, 2011, 09:40:31 pm »
Phoned him and told him ;D

http://www.youtube.com/watch?v=74ABm5_jhws

oops my mistake i thought they said wands
Steve T       All the gear but no idea!
www.leatherrepairsouthampton.co.uk

creighton foyle

  • Posts: 761
Re: Short notice cancellations
« Reply #23 on: October 27, 2011, 09:45:50 pm »
do'nt think he is accepting calls from strange mobile numbers, tried twice and he.s letting it go to answerphone.

Phillip Mold

  • Posts: 594
Re: Short notice cancellations
« Reply #24 on: October 27, 2011, 10:31:32 pm »
"my names jeffy and i like apples"

you didn't did you phil? ;D

I couldn't possibly comment.

He texted me back to say he is enjoying being so popular and not to try tracing him as his sim is not registered
Doing the best job in the world as well as I can

JandS

  • Posts: 4327
Re: Short notice cancellations
« Reply #25 on: October 28, 2011, 10:26:43 am »
Cheers all.
Thin k I know the street he lives.
Gave me a valid address but the
postcode didn't match the address.
It was for a street on a rough estate
about half a mile away.

John
Impossible done straight away, miracles can take a little longer.

JandS

  • Posts: 4327
Re: Short notice cancellations
« Reply #26 on: October 28, 2011, 10:27:15 am »
Think he may have used his postcode.
Impossible done straight away, miracles can take a little longer.

Russ Chadd

  • Posts: 1261
Re: Short notice cancellations
« Reply #27 on: October 28, 2011, 11:54:24 pm »
Now i am using "Payatrader" to accept credit and debit cards i am going to start charging a small booking fee which is payable on the day of booking, if the customer is serious then they wont quibble about paying £25.00,  the booking fee is deducted from the final balance on completion of the job.
 

Shaun_Ashmore

  • Posts: 11382
Re: Short notice cancellations
« Reply #28 on: October 29, 2011, 10:45:45 am »
Don't cal it a booking fee people will get the wrong idea, call it a deposit sounds better the amount of times people have id to me that would I like a deposit when booking them in.

Shaun

Re: Short notice cancellations
« Reply #29 on: November 04, 2011, 12:10:24 pm »
Now i am using "Payatrader" to accept credit and debit cards i am going to start charging a small booking fee which is payable on the day of booking, if the customer is serious then they wont quibble about paying £25.00,  the booking fee is deducted from the final balance on completion of the job.
 

After this morning, any booking over £100 and 2 weeks in advance are having a 25% deposit slapped on them at time of booking.
Got there at 9 am to hear the STUPID excuse of it's raining and they would take too long to dry in this weather and I did leave a message at 7 am (not exactly the first thing I do when getting up, check to see if I have any messages on my mobile to cancell  >:() What did she think I was going to do.....take them outside to clean?
No doubt if the rain hadn't been an excuse then it would have been something else, and that's £150 I won't be earning today.
I wonder how chuffed they would be if they turned up to their place of work to be told "You're not wanted today and you won't be getting paid either."

JandS

  • Posts: 4327
Re: Short notice cancellations
« Reply #30 on: November 04, 2011, 02:37:11 pm »
Turned up at a job yesterday in Knaresborough 42
miles and 45 minutes journey away and the painters
nowhere near finished.
It turns out I've booked it in on wrong Thursday should
be next week so that was a day off for me.
Know the bloke well, he owns 2 old mills he's converted
to apartments and every time a tenant moves out he
gets me in to clean carpets. The place is spotless when
I arrive as he's also got a good cleaner who also vacs
before I arrive.
Do around 4 a month so can't complain.

John
Impossible done straight away, miracles can take a little longer.

garry22

Re: Short notice cancellations
« Reply #31 on: November 04, 2011, 04:51:47 pm »
I did a quote a few days ago in a courtyard where outbuildings had been converted into "cottages".

Parking was really tight and as I (gently) reversed out I caught a "box window" that stuck out about three feet from the wall and was about three feet off the ground.

I've put a small dent in my 4x4. The trouble is it is a very large panel that covers the back third on each side plus the roof (only a small dent but a major respray job that will cost a LOT of money).

The lady has now cancelled twice and has failed to re book!

Robert Watson

  • Posts: 1058
Re: Short notice cancellations
« Reply #32 on: November 04, 2011, 05:44:54 pm »
I feel your pain Garry.
The Kitchen Door Centre

garry22

Re: Short notice cancellations
« Reply #33 on: November 04, 2011, 06:06:30 pm »
Thanks Rab,

I guess it is all relative and each of us think we have problems. After Billy's post it is nothing more than a minor irritant.

I was out with a wealthy friend last night. He was moaning that his space trip with Virgin / NASA has been put back to 2014. He's paid $200,000 upfront for the ticket but apparently it's heavily oversubscribed. Amazing.

Robert Watson

  • Posts: 1058
Re: Short notice cancellations
« Reply #34 on: November 04, 2011, 06:17:29 pm »
Couldn`t agree more Garry. I would have told your friend to GTF.
The Kitchen Door Centre