[dazmond]

my flow controller doesnt seem to be working.ive re-calibrated it and its still not working.its coming out of the jets fast!the great thing is im burning through my work so fast!!

ive tried just putting the controller on say 40 and sometimes the controller is kicking in but it takes ages to rinse .when i then up it to 60 the controller doesnt work at all and its gushing out!

i worked 9am-230pm today and id used all my 350L and that includes cleaning some ground floor window trad.

its a pure freedom one and i use 100m of 6mm microbore hose.i still got a fair whack of work done in that time but i could do with a bit lower flow as its a bit too much at times!

im worried ill knacker the pump running it on full pelt.ive not had any problems with it over the last 14 months since a bought it until now.

any help would be appreciated guys!

best wishes


dazmond

[alanwilson]

you'll not knacker the pump mate - ours run full speed and have done for years.  we use 600ltrs+ per van 5 days a week.

our pumps are 5.2ltr/min but we use triggers with no flow controller, just the pressure switch.

if your pump is a 6.8ltr/min one then you may get too much back pressure on the pump but if its the same as ours then you'll be fine.

sorry can't help you with the flow controller

[Steve Sed]

Get a bigger tank! 

[Sean Dyer]

Ive ordered a flow controller i am curently working with no control and am ok with it apart from running of water quick, i like the high flow

Wondered if getting an aqua daptor would make a big difference, as it messes up pole and is same price as a flow controlller!

But itd be worth it to keep the flow high and conserve water?

[Sapphire Window Cleaning]

Have you checked the wiring to the pump Dazmond?

if you use a tap or trigger you should be fine, the pump has a pressure switch inside.


Matt

[Aqua-dapter]

Hi Sean,

Wondered if getting an aqua daptor would make a big difference, as it messes up pole

Think you might be thinking of the Mk1?  The Mk2, which has been on sale since around October last year, doesn't require any modification to the pole and can be fitted in approx 5 minutes.

Paul

[windowswashed]

I use a 7 litre pump with no flow control on large panes of glass, conservatories and their roofs......only wish I could get more flow at times like a pressure washer equivalent and do away with the need for a brush if only it was contollable so as not to pull down unwanted dirt from the walls above. Only down side to running pump at full speed is battery soon drains and requires charging frequently.

[Ian Sheppard]

my flow controller doesnt seem to be working.ive re-calibrated it and its still not working.its coming out of the jets fast!the great thing is im burning through my work so fast!!

ive tried just putting the controller on say 40 and sometimes the controller is kicking in but it takes ages to rinse .when i then up it to 60 the controller doesnt work at all and its gushing out!

i worked 9am-230pm today and id used all my 350L and that includes cleaning some ground floor window trad.

its a pure freedom one and i use 100m of 6mm microbore hose.i still got a fair whack of work done in that time but i could do with a bit lower flow as its a bit too much at times!

im worried ill knacker the pump running it on full pelt.ive not had any problems with it over the last 14 months since a bought it until now.

any help would be appreciated guys!

best wishes


dazmond

dazmond is your controller a digital one? are you using the auto calibration function or are you setting the calibration manually. the dead end setting will have an effect on the water flow

[dazmond]

ian i set the calibration to 45.im using 70m of microbore(6mm)and have the controller on 50(yes its a digital one).no matter what setting i have the flow on its comes out fast all the time.

tryed autocal with flow on 30 and it set it at 11 then it kept alternating between fast flow and dribbling out on its own!!so i manually set it to 45.

i really dont know what to do with it now!!the fast flow is too much really.im wasting too much water and ive only got a 350L TANK.


regards


dazmond

[alanwilson]

dazmond - what van have you got?

[Sean Dyer]

Had my 1st day with varistream today and it was great  , perfect flow not overkill!!

And battery less battered, and still got half a tank!!


No noticeable time difference in cleaning

[boshravie]

I believe any company who sell an item to his customer should make sure that product is in a good working order  and  if there are problems with the product, they should explain themselves to the customer clearly.
 Even if there customers does not understand the working order of that product,  the company in question should explain fully to the customer no matter how many times that customer doesn’t understand.
THIS IS WHAT CALL THE WHAA FACTOR. 
An excellent example of this is GARDINERS, I believe ALEX has really mastered this unique skill, every time there is a problem with one of his customer or his product  he puts it right, specially on this forum, why? Because he know what the value of that customer is to him, specially when the customer comes on this forum and complain on one of Alex’s product, and when he puts it right he will get better publicity .

I  see there are lots of companies spend fortune advertising their company but when it comes to customer service, they lack immensely.

Have you seen ALEX- GARDINER  advertise on this site with banner ? NO SIR, because he knows the secret and that is the secret what I have just explained.
And GOOD LUCK to him, THE MAN IS A WINNER.

P.S. If I was one of these companies who fit purified system, I would make an educational video and give it to every customer who buy my product, and these days its so cheap to make a video, you can make an excellent video on your smart phone. 

[Ian Sheppard]

I believe any company who sell an item to his customer should make sure that product is in a good working order  and  if there are problems with the product, they should explain themselves to the customer clearly.
 Even if there customers does not understand the working order of that product,  the company in question should explain fully to the customer no matter how many times that customer doesn’t understand.
THIS IS WHAT CALL THE WHAA FACTOR. 
An excellent example of this is GARDINERS, I believe ALEX has really mastered this unique skill, every time there is a problem with one of his customer or his product  he puts it right, specially on this forum, why? Because he know what the value of that customer is to him, specially when the customer comes on this forum and complain on one of Alex’s product, and when he puts it right he will get better publicity .

I  see there are lots of companies spend fortune advertising their company but when it comes to customer service, they lack immensely.

Have you seen ALEX- GARDINER  advertise on this site with banner ? NO SIR, because he knows the secret and that is the secret what I have just explained.
And GOOD LUCK to him, THE MAN IS A WINNER.

P.S. If I was one of these companies who fit purified system, I would make an educational video and give it to every customer who buy my product, and these days its so cheap to make a video, you can make an excellent video on your smart phone. 

A good point well made on the customer service. I am going to do what we can here to advise Daza.

[Ian Sheppard]

ian i set the calibration to 45.im using 70m of microbore(6mm)and have the controller on 50(yes its a digital one).no matter what setting i have the flow on its comes out fast all the time.

tryed autocal with flow on 30 and it set it at 11 then it kept alternating between fast flow and dribbling out on its own!!so i manually set it to 45.

i really dont know what to do with it now!!the fast flow is too much really.im wasting too much water and ive only got a 350L TANK.


regards

We would expect the auto cal to fall some where between 30 - 45 so that sounds about right. Next question would be have you changed anything on the system recently? You mention the controller and pump are 14 months old and have worked fine until recently hence me asking if any thing has been changed.

Also can I ask what is the PSI and litre per minute rate of your pump?

The tank holds 350 litres and your getting through that in 5 1/2 hours which would suggest a flow rate of approx 1 litre a minute, the pump is working flat out the whole time?


dazmond

[Ian Sheppard]

Ok Dazza here we go long winded technical answer below.

The honest answer to the question is I don't know. That the controller sometimes works and sometimes does not doesn't sound promising. It may have developed a fault. Usually the pump going at full throttle with no control indicates a failure of the transistors that drive the pump. Systems not pumping or with erratic pumping tend to indicate calibration or system problems.


It is the restrictions to the water flow that have the biggest effect

So the bottom line is that its possible the controller has developed a fault. The warranty is 12 months. Can I suggest you return the controller to us

Drop me an email to ian.sheppard@springltd.co I will send you the address to return the controller to

We can have a look at it for you and repair it if possible dependant on what we find. As its 14 months old there may be a charge for repair we would of course advise you of any cost before we repair it.

Please include a return address and an explanation of what is happening to the controller and if you have it the original receipt.

[dazmond]

hi ian it is a bit frustrating!in a typical working day the pump is running for approx 5 hours.half hour for dinner and around an hour cleaning trad.maybe only 4 and half hours due to flow control tap(aqua-daptor) and driving between jobs.then im out of water.

i am working fast though with full flow which is good.my initial feeling is to do without a controller altogether and to get a bigger van and tank.a scudo/expert type van with a 500L TANK.then ill be able to work fast for a full day and burn through my work at an incredibly fast rate.

ive heard of other window cleaners having trouble with digital flowcontrollers and i really think no control is the way forward.after all we re in the business of cleaning windows and a full flow gets the job done fast!incidentally the pump is a 100PSI SHURFLO.not sure what litres per min.

thanks for the reply anyway ian


best wishes


dazmond

[Ian Sheppard]

Hi Dazza

The Shurflow will run around 5 litres per minute, but as you know the actual flow rate at the brush will be reduced by restriction in the system and length of hose you are using.

As for controller against no controller It always comes down to what suits the individual. All I would say is that a controller will extend the life of you pump as your pump will try to work flat out all the time without one. As the pressure builds up the only protection then is the pumps pressure switch, also with a pump working flat out your battery will run down quicker as the pump pulls a higher current.

We are happy to look at the controller for you, If its the transistor which we suspect it is repairable and we don't charge for looking.

[dave.e]

Hi Sean,

Wondered if getting an aqua daptor would make a big difference, as it messes up pole

Think you might be thinking of the Mk1?  The Mk2, which has been on sale since around October last year, doesn't require any modification to the pole and can be fitted in approx 5 minutes.

Paul

hi paul can you please give me your email mine is pure.window@googlemail.com thanks dave

ps sorry to hijack this post

[Aqua-dapter]

Hi Dave,

have sent you an email, but it's sales@aqua-dapter.co.uk (in case you haven't seen it)

Paul